Remote Principal Project Manager

Alignment Health is a company committed to serving seniors and those with chronic illnesses. They are seeking a Remote Principal Project Manager who will be responsible for defining and optimizing project management frameworks and improving business processes across the organization.

Responsibilities:

• Design, implement, and govern a standardized, scalable project management methodology (e.g., Agile, Waterfall, Hybrid)
• Act as the lead subject matter expert in process improvement
• Develop, implement, maintain and report on the capacity of the IT organization to intake work
• Lead the change management initiatives required to ensure the successful adoption of new project management methodologies
• Lead multiple complex, enterprise-wide initiatives with significant financial and operational impact
• Serve as a senior-level mentor and coach to project managers and operational teams
• Define and track key performance indicators (KPIs) for both project health and process efficiency
• Evaluate, select, and optimize project management and business process management (BPM) software and tools
• Partner with senior leaders and stakeholders across the organization
• Proactively identify and address risks related to project execution and process failures
• Foster a culture of continuous improvement by promoting lean principles

Requirements:

• 10+ years of progressive experience in a combination of project management, process improvement, information technology, and business analysis roles, with a minimum of 5 years in a principal or leadership capacity
• PMP (Project Management Professional) and/or other relevant certifications (e.g., Lean Six Sigma Black Belt, Agile, Scrum Master) are required
• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field
• Deep expertise in process mapping, data analysis, and the use of process improvement methodologies (e.g., Lean, Six Sigma, Kaizen)
• Exceptional leadership, communication, and interpersonal skills with a proven ability to influence and drive organizational change without direct authority
• Proven ability to develop and execute a strategic vision for project and process management that aligns with and supports business growth
• Strong analytical and problem-solving skills with a meticulous attention to detail
• Advanced proficiency with project management software (e.g., Jira, Asana, Microsoft Project) and process mapping tools (e.g., Visio, Lucidchart)
• Master's degree preferred
• Experience with FreshService or ServiceNow