Partner & Value Engineering Operations Manager

Iterable is the leading AI-powered customer engagement platform that helps brands create dynamic experiences at scale. The Partner & Value Engineering Operations Manager will serve as the operational backbone of the Indirect Sales channel, partnering with various teams to build a scalable engine that quantifies business impact and accelerates partner-led revenue.

Responsibilities:

• Design and optimize the end-to-end partner lifecycle, from onboarding and deal registration to attribution and incentive payouts
• Partner with the Value Engineering team to adapt enterprise ROI tools and business case templates specifically for partner-led and co-sell motions
• Establish clear Rules of Engagement (RoE) between direct sales, Value Engineering, and Partners to minimize conflict and maximize co-selling efficiency
• Partner with Revenue Analytics to build comprehensive dashboards providing visibility into ecosystem health, partner-influenced ROI, and realized customer value
• Serve as the primary architect for partner data integrity, ensuring accurate attribution of "Value-Added" activities within the CRM
• Conduct regular "Value Gap" analyses to identify which partner segments are driving high-margin, value-based growth versus those competing solely on price
• Streamline the lead process, ensuring business cases and value assets are tracked from the initial partner lead through to the final closed deal
• Collaborate with Partner Finance and Deal Desk to manage partner commission structures, tiered incentives, and value-based performance bonuses
• Act as a thought leader within RevOps to ensure the "Partner Voice" and "Value Motion" are represented in annual planning and territory design
• Enable partners and Partner Managers on how to utilize Value Engineering assets to increase deal size and win rates
• Lead cross-functional projects to improve the partner experience, making it easier for external stakeholders to deliver value-based outcomes to our joint customers

Requirements:

• 5+ years of experience in Partner Operations, Value Engineering, or Revenue Operations within a high-growth SaaS environment
• Expertise in the Partner Lifecycle: Deep understanding of referral, reseller, and co-sell motions, as well as value-selling methodologies
• Technical Proficiency: Advanced Salesforce (SFDC) skills and experience managing partner ecosystems and ROI calculators
• Analytical Rigor: Strong ability to translate complex financial data into clear, actionable narratives for partner and executive audiences
• Stakeholder Management: Proven track record of aligning Sales, Value Engineering, Finance, and Partnership teams
• Experience building or scaling a Partner Program from scratch
• Background in financial modeling, specifically around channel margins and business case development
• Comfort working in a fast-paced environment where you must balance strategic design with tactical execution