Remote Bilingual Customer Service Representative - $16/HR

TEKsystems is a leading provider of business and technology services, and they are seeking Bilingual Customer Service Representatives. The role involves assisting customers with problem resolutions related to auto leases and loans, ensuring that all insurance requirements are met through informative calls, rather than sales or collections.

Responsibilities:

• Calling on auto leases and loans to customers who have inefficiencies in their insurance
• Assisting customers with problem resolutions to make sure all insurance requirements are met
• Verifying insurance with agents
• Uploading information to the company's internal website
• Leaving scripted messages when insurance agents don't answer the phone

Requirements:

• Fluent in English and Spanish
• 1+ year of call center experience
• Must live in the United States and work in the US (cannot take equipment out of country, VPN verifies this)