Enterprise Account Director - Americas, Sales

Magnet Forensics is a global leader in the development of digital investigative software. The Enterprise Account Director role focuses on generating new sales and growth opportunities within the Private Sector customer segment, managing high-value accounts, and driving complex sales cycles.

Responsibilities:

• Own and strategically manage a portfolio of F100, our highest-value, named accounts
• Develop and execute comprehensive annual and quarterly account plans tailored to each named account, focusing on long-term partnership and growth
• Build deep relationships within multiple lines of business with key decision-makers and stakeholders, acting as the primary point of contact for all business matters
• Drive complex sales cycles, including multi-product and multi-service solutions, ensuring alignment with customer business objectives
• Identify and pursue expansion opportunities within existing named accounts, including cross-sell, up-sell, and renewal strategies
• Through defined F100 targets, pursue, engage, solution and win new logo opportunities
• Lead executive-level presentations and business reviews, demonstrating Magnet Forensics’ value and impact
• Collaborate closely with internal teams (BDR, Solution Consultants, Customer Success, Renewals, Product Management) to deliver exceptional customer experiences and outcomes
• Oversee contract negotiations, pricing strategies, and ensure compliance with customer requirements
• Maintain accurate and detailed records of all account activities in Magnet’s CRM system
• Analyze account performance, market trends, and competitive landscape to inform strategy and drive continuous improvement
• Knowledge of the digital forensics and cybersecurity industry in addition to the competitive matrix is an asset
• Act as a trusted mentor within the team, providing guidance and support as needed to help colleagues grow and develop
• Note that travel is a part of this role and could be expected up to 30-50% of the time. This role is focused on customers based in the US

Requirements:

• Proven success managing and growing strategic, named accounts in software sales
• Demonstrated ability to build trusted advisor relationships with senior executives
• Experience driving complex sales cycles and negotiating large contracts
• Strong business acumen, analytical skills, and understanding of the digital forensics and cybersecurity industry
• 7+ years of experience in enterprise account management or equivalent role
• Exceptional communication, presentation, and negotiation skills
• Ability to collaborate cross-functionally and lead virtual teams to achieve account objectives
• Knowledge of the digital forensics and cybersecurity industry in addition to the competitive matrix is an asset