Solutions Engineer, Expansion

Vanta is a company on a mission to help businesses earn and prove trust through continuous security monitoring. As a Solutions Engineer in the Expansion team, you will provide technical expertise and custom solutions to enhance customer engagement and drive product adoption.

Responsibilities:

• Partner with Account Managers to identify, qualify and drive renewals and expansion opportunities
• Build and maintain strong technical partnerships with our customers via engaging product demonstrations, trials, and other communications
• Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may lead to renewals, expansion, and advocacy
• Lead and manage Proof of Value (POV) engagements for customers evaluating package upgrades or new Vanta products
• Influence Vanta’s strategy and product priorities to drive adoption and retention by being the voice of the customer
• Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape
• Cultivate an environment of teamwork, openness, creativity, and continuous improvement
• Work cross-functionally to resolve customer business issues and work toward mutual goals
• Develop processes and workflows that allow us to build and scale a best-in-class Solutions Engineering organization

Requirements:

• 3+ years of customer-facing, technical experience as a Solutions Engineer, Sales Engineer or equivalent title
• Outstanding communication abilities and feel equally at ease when presenting to both individual contributors and decision-makers
• A track record of working on multiple projects simultaneously, while operating independently to drive projects to completion
• Hands-on experience with cloud platforms: AWS, GCP, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture
• Strong project management skills with a proven ability to operate in a startup environment that lacks the structure of a larger organization
• Creative, curious, technical, and naturally persuasive
• Detail-oriented and organized
• Ability to listen to customers, discuss strategy with colleagues, and dive into the weeds
• Ability to interact with various titles and roles within an organization including the technical and security-minded, plus executives within large companies
• Familiarity with REST API development and service integrations
• Prior B2B SaaS experience
• Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact