Business Analyst

Medallion is a leading provider operations platform focused on improving healthcare teams' efficiency and patient care. As a Business Analyst, you will drive key business outcomes by addressing operational challenges and collaborating with stakeholders to enhance processes and support strategic decision-making.

Responsibilities:

• Define and maintain key business and operational metrics across teams to measure performance, identify trends, and support strategic decision making
• Partner closely with department leads to understand team goals, success metrics, and operational pain points
• Attend cross-functional team meetings to identify opportunities where analytics can improve workflows, decision making, and overall operational efficiency
• Collaborate on product updates, workflow improvements, and process changes to ensure the appropriate analytics and reporting infrastructure are in place
• Write SQL queries, build data models, and analyze large datasets to surface actionable insights
• Design, build, and maintain automated dashboards and recurring reporting for leadership and functional teams
• Create ad hoc reports, analyses, and presentations to support business reviews, planning, and strategic initiatives
• Help lay the foundation for a scalable data and analytics function by improving data quality, reporting consistency, and metric definitions across the organization
• Influence internal product enhancements and operational process changes needed to capture more accurate, relevant, and actionable raw data
• Empower teams to self-serve analytics by creating scalable reporting tools, documentation, and dashboarding resources
• Drive business outcomes through a combination of short-term analytical support and longer-term process, tooling, and systems improvements
• Support high-priority business operations initiatives and special projects across the organization as needed

Requirements:

• 3+ years of experience working in data analytics or reporting
• Proficient in writing SQL queries to extract and transform data for reporting
• Experience with Sigma, Tableau, Looker, and Metabase for data visualization and reporting
• Strong attention to detail and a commitment to data accuracy
• Comfortable working with large datasets and troubleshooting data discrepancies
• Ability to communicate insights clearly to both technical and non-technical audiences
• Passion for creating intuitive, impactful reports that help make data-driven decisions
• Excellent communication, leadership, and organizational skills
• Ability to thrive in a fast-paced, high-volume, dynamic environment
• Familiarity with credentialing, payer enrollment, and medical licensing processes is a plus