Principal Technical Program Manager – Core Services & Enterprise Architecture

Allegion is a company dedicated to safety and security, with a global presence and a commitment to employee engagement. They are seeking a Principal Technical Program Manager to lead the vision and strategy for foundational software and services, ensuring alignment between product and business stakeholders while driving innovation and operational excellence.

Responsibilities:

• Strategic Roadmap Ownership: Lead the definition and evolution of the Core Services roadmap, ensuring technical debt, scalability, and innovation are balanced against business priorities
• Enterprise Architecture Advocacy: Act as a business advocate for Enterprise Architecture tooling and processes. Develop strategies for project execution to drive the adoption of EA standards, ensuring they provide tangible business value and streamline enterprise-wide delivery
• Cross-Functional Orchestration: Lead highly visible, cross-functional project teams dealing with notable risk and complexity. Proactively identify and resolve 'blind spot' dependencies that span multiple business units and enterprise systems
• Influence & Decision Making: Drive critical product and architectural decisions by translating complex technical trade-offs into business impact. Anticipate potential barriers and influence executive leadership to drive company direction and adopt new ways of thinking
• Complex Problem Solving & Innovation: Proactively identify and solve unique and complex problems with broad impact on the company by thinking beyond existing solutions when evaluating 'build vs. buy' and system integrations
• Operational Excellence: Establish and institutionalize best practices, templates, and governance models to be used across Core Services and align with existing enterprise policies and frameworks
• Technical Leadership: Act as a subject matter expert in the software delivery lifecycle, guiding engineering teams through complex 'build vs. buy' evaluations and system integrations
• Alignment & Transparency: Establish and lead a communication framework for Core Services, ensuring stakeholders at all levels have transparent visibility into program health, technical dependencies, and the 'why' behind prioritization decisions
• Team Leadership & Mentorship: Provide day-to-day direction, strategic guidance, and mentorship to product owners and business analysts. Drive the strategy for project execution by clearly outlining goals, setting performance expectations, and fostering a culture of continuous improvement, accountability, and technical rigor
• Risk Mitigation: Move beyond 'identifying issues' to predicting and neutralizing systemic risks before they impact delivery timelines

Requirements:

• Bachelor's degree (Information Technology, Computer Science, or equivalent experience)
• 15+ years of software engineering, systems engineering, IT, or technical product/program management experience
• Advanced systems thinking and the ability to solve ambiguous, non-routine problems that affect multiple systems
• Demonstrated experience in software architecture and IT systems frameworks, patterns, tooling, and processes, with a proven track record of advocating for their adoption across business units
• Strong storytelling and presentation skills, with the ability to distill complex technical concepts into compelling business cases for executive audiences
• Proven ability to influence senior leaders and stakeholders without direct authority
• Is comfortable with and can successfully work on a geographically distributed project team
• Demonstrated client service experience and outstanding level of professionalism in providing client support