KEY INDUSTRIAL ACCOUNT MANAGER

Description

Position Summary: 

The Key Industrial Account Manager will be responsible solely for driving sales of industrial accounts within DEWALT Product Lines. This includes supporting key initiatives and product launches, participating in line reviews and shows, supporting efforts to set up new customers and new items with customers, developing tools to help sell discontinued items, while managing a group of customers to partner with them to grow sales. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Drive profitable and incremental sales growth across the DEWALT product channel.
• Responsible for assisting with key initiatives & commercializing new products in the industrial channel.
• Coordinate with Sales Leadership, Product Managers, and Marketing on a quarterly basis.
• Responsible for managing sample requests and samples for customers and reps.
• Responsible for all tracking and measuring the planning, execution, and performance of these key initiatives while providing feedback and recommendations for improvement. 
• Coordinating, providing internal info and data, and assisting retails sales team with new item set ups for customers.
• Participate in and lead in Line Reviews & Trade Shows.
• Study customer’s current assortment, competitive landscape, gather competitive pricing. Work with retail sales team, document pricing, assortment, and identify gaps or opportunities.
• Coordinate with Sales team, Product Managers and Marketing any packaging, materials, promotions, or products as needed.
• Manage the Master PLR Planning worksheet, updating monthly and being involved in meetings with the Product Teams quarterly, providing visibility on important meetings with key customers in the retail channel.
• Support efforts to prepare for shows including leading efforts to stay on plan by assisting channel leaders by keeping to a timeline developed by the VP of Sales.
• Work a predetermined list of shows during the year.
• Manage a defined book of business/set of accounts. 
• Develop, plan, and execute to grow/maintain sales of territory.
• Generate new business in assigned territory while working with Industrial Sales team to identify new opportunities.
•  Proactively support the Retail Sales team and grow base territory business.
• Adhere to the sales process which includes the administrative requirements of answering calls, entering orders, providing pricing, order tracking, and complaint resolution.
• All assigned customers should be communicated with at least quarterly.
• Assist in identifying accounts and tracking sales on a monthly/quarterly basis in effort for VP of Sales to create a comprehensive pipeline strategy.
• Responsible for coordinating the details of the quarterly Discontinued List.
• Work with Industrial Sales team leaders and Product leaders who will identify discontinued items on a quarterly basis.
• Coordinate with Marketing to prepare for sales to facilitate liquidation of discontinued items.

Requirements

•  Ability to articulately communicate with the Product Manager(s), Graphic Designers/Marketing, Customer Service, and Finance Functions. 
• High level of proficiency with spreadsheets to create and document sales tools, as well as be involved in developing/auditing Sell Sheets, Brochures, Catalogs and Web Placements.
• Experience with Project Management, a plus.
• Extremely strong computer skills - Microsoft Office, Outlook, Word, Excel, PowerPoint; Enterprise or similar type data systems experience helpful.
• Must possess strong attention to details and process. 
• Perform work with a high degree of latitude. Manages issues to completion. 
• Provides leadership, coaching and/or mentoring to internal and external customers 
• Ability to work as part of a team.
• Customer/Client orientation, interpersonal skills, and self-direction is necessary.
• Willingness to travel locally and potentially abroad. Position would be classified as a heavy travel role. 
• Must live within 45 minutes of a major airport. 

EDUCATION and/or EXPERIENCE:   Bachelor’s degree or equivalent experience; preferably in business, marketing, or administration. 6+ years’ experience preferably with knowledge of product sales within the industrial channel.