Manager, Experience Design

NextGen Healthcare is a company focused on improving user experiences in healthcare technology. They are seeking a Product Design Manager to lead a team of product designers, driving innovation and optimizing user engagement through design thinking methodologies and effective team management.

Responsibilities:

• Use design thinking methodology, service design strategy to increase product teams' understanding of the factors that influence behavior, drive engagement
• Bring passion, empathy and expertise to every engagement, the design manager drives innovation through discovery, design and optimization of factors that increase efficiency and satisfaction for our end users
• Responsible for putting together key design personnel to form, not just a department, but a team
• Ensure that key individuals are highly engaged in design department activities and develops professional individual as well as team development goals and plans
• Responsible for the delegation of responsibilities appropriately to the design team while still maintaining the ultimate liability and accountability for the execution of each of those responsibilities
• In a leadership capacity, the incumbent will also mentor, encourage, foster, and support intelligent innovation and risk taking in order to create and deliver business models that improve the consumer interaction and experience with the product
• Work with product & engineering during the development process, focus on design consistency ensuring the integrity of the features and functionality
• Define and evolve the product design team's process
• Lead internal reviews for features and interaction design, art direction and other UX/UI responsibilities
• Present concepts and ideas to senior leaders throughout the company
• Design a roadmap for multi-channel experiences for developers, consumers and internal users
• Lead a team of UI designers/artists to the delivery of a world-class user interface, contributing leadership and outstanding individual work to the effort
• Perform other duties that support the overall objective of the position

Requirements:

• Bachelors degree in Business
• Solid foundation of enterprise level software development
• Process/Project management experience at a leadership level
• 7+ years of Project Management at least 3 of which is at the leadership level
• 5+ years of Resource Management at least 3 of which has included management of managers
• 7+ years of department level management
• Operating knowledge of current best in class SW design toolsets (Mural, Figma, Sketch, Userzoom, etc)
• Department level experience in financial planning and budgeting
• Enterprise level software development experience including design phase gates throughout the product lifecycle
• Knowledge of Passion for Good Design
• Excellent Communicator
• A process addict
• Financial Acumen
• Skill in Leadership/Mentor