Senior Project Manager

Enlyte combines innovative technology, clinical expertise, and human compassion to support recovery after workplace injuries or auto accidents. They are seeking an experienced Senior Project Manager to oversee the implementation of products and services for key customers, managing cross-functional teams to deliver complex projects on time and within budget.

Responsibilities:

• Review and refine project scope
• Establish cross-functional project teams
• Conduct internal and external kick-off meetings
• Establish project management standards and guidelines
• Create detailed project schedules and timelines
• Define quality assurance and control procedures
• Develop risk management and mitigation plans
• Document customer acceptance criteria for deliverables
• Establish comprehensive communication plans
• Maintain and update project plans regularly
• Ensure adherence to quality standards
• Manage project changes, risks, and issues
• Coordinate issue resolution across teams
• Secure customer acceptance for project deliverables
• Provide regular status reports to stakeholders
• Conduct formal project closing activities
• Perform post-implementation reviews
• Document lessons learned and best practices
• Lead and motivate cross-functional teams
• Develop team members' skills and capabilities
• Foster a collaborative and high-performance culture
• Build and maintain strong relationships with customers, vendors, and internal teams
• Manage expectations and ensure stakeholder satisfaction
• Identify and implement process improvements
• Stay current with industry trends and best practices

Requirements:

• Bachelor's degree in Business, Computer Science, or related field
• Minimum of 4+ years recent experience as a customer-facing Program/Project Manager
• Demonstrated use of formal Project Management methodologies
• Proven ability to manage multiple complex projects simultaneously
• Extensive experience working cross-functionally with internal departments, vendors, and customers
• Strong leadership skills with the ability to guide internal and external teams through the project lifecycle
• Excellent verbal and written communication skills
• Advanced problem-solving and analytical skills
• Proven negotiation skills to achieve successful project outcomes
• Proficiency in project management tools (e.g., Microsoft Project, Salesforce, SharePoint)
• PMP certification or equivalent
• Master's degree in Business Administration or related field
• Experience in a SaaS environment
• Agile/Scrum certification
• Experience with change management methodologies