Business Analyst - Ellucian Colleague™ ERP

CampusWorks, Inc. is dedicated to helping higher education overcome business and technological challenges. They are seeking a highly motivated Business Analyst to assist client campuses in implementing enterprise data and reporting solutions to enhance business processes and operational excellence.

Responsibilities:

• Consult with the current campus partners to review current or new business processes to determine how our enterprise applications can support and improve these processes
• Analyze existing systems and processes to identify areas for improvement or optimization
• Collaborate with cross-functional teams including academic departments and administration, to align systems with organizational goals
• Develop and implement data management strategies for efficient and secure handling of academic and administrative data
• Ensure compliance with data protection regulations and best practices
• Protect and ensure the stability and integrity of the institutional business systems
• Evaluate potential risks to the service and applications, develop mitigation plans and recommendations, facilitate decisions
• Respond to and resolve incidents reported by end users regarding our Enterprise Applications
• Provide monitoring, troubleshooting and management of enterprise applications
• Create and maintain documentation related to services, solutions, and interfaces
• Provide training, documentation, communication, and facilitate testing for major projects or releases

Requirements:

• Bachelor's degree, 2-4 years of relevant experience analyzing business processes
• Demonstrated, hands-on experience working with Ellucian Colleague™ ERP system within a higher education environment
• Experience with SoftDocs or similar Enterprise Content Management tools such as OnBase, Hyland, Kuali Build
• Strong MIS experience, particularly database management systems
• Ability to create and follow detailed project plans and to guide others involved in projects
• Ability to document business processes, evaluate process efficiency and recommend process improvements
• Excellent communication and collaboration skills
• Detail oriented and able to develop innovative ideas with minimal supervision
• Excellent organizational and time management skills
• Experience with opening Ellucian Cases and navigate support and escalation processes, as needed, to gain insight or resolved issues
• Experience with Unidata or Unibasic query language
• Experience with Ellucian Experience and Ethos