Product Manager, Clinic Operations

Local Infusion is the fastest growing infusion provider in the United States, aiming to transform the specialty infusion industry. They are seeking a Product Manager to own the roadmap and AI strategy for clinic operations, focusing on improving workflows and outcomes through AI-driven technology.

Responsibilities:

• Own the full product roadmap and AI strategy and adoption
• Run continuous discovery with frontline clinic staff — shadow workflows, interview physicians and admins, and translate findings into clear requirements
• Lead build vs. buy decisions for each layer, evaluating vendors against in-house options
• Define success metrics for every initiative and track them post-launch
• Partner with engineering, data, and clinical teams to ship on time and on scope
• Present roadmap progress and outcomes to executive leadership and clinic partners

Requirements:

• 4+ years of product management experience, with at least 2 years shipping data-intensive or AI/ML products
• Demonstrated understanding of how to sequence infrastructure and application layers — you know why data quality must precede agent deployment
• Experience with healthcare data formats and clinical workflows (HL7, FHIR, EHR systems), or the ability to develop that fluency quickly
• Strong discovery instincts — you can find the real problem behind the stated request
• Comfortable holding both platform-level ambiguity and feature-level precision at the same time
• Healthcare experience especially working with providers and clinical staff
• Experience with clinical data pipelines, RPA tooling, or AI agent frameworks
• Familiarity with ambient documentation tools, prior auth automation, or medical coding AI
• Experience working with EHR and EHR data