$19/hour Customer Service Representative (Remote Possibilities After 90 Days)

TEKsystems is hiring Customer Service Representatives to support a high-volume call center environment. This role involves handling inbound customer calls, assisting with account inquiries, processing payments, and performing general data entry.

Responsibilities:

• Answer inbound customer calls regarding account information
• Provide accurate information and support to existing and prospective customers
• Process applications and payments over the phone
• Document customer concerns and update account information
• Perform basic data entry and prepare reports as needed
• Maintain a positive, solutions-focused approach during customer interactions
• Adhere to company policies, privacy regulations, and call center standards

Requirements:

• At least 1 year of consecutive customer service experience (call center experience is a plus, but not required)
• Strong data entry and computer literacy skills
• High School Diploma or GED (verified during pre-employment process)
• Reliable transportation and strong attendance history
• Ability to commit to on-site work Monday–Friday
• Must have no outstanding program-related fines prior to start date (will be verified)
• Prior call center experience
• Experience working in customer support environments
• Positive and professional demeanor