Wiz is a fast-growing startup that is reinventing cloud security and empowering businesses to thrive in the cloud. As the Lead GTM Systems Engineer, you will be responsible for driving operational excellence and scalability by managing the technical health and support of the post-sales stack, ensuring seamless integration with Salesforce and optimizing business systems to support core objectives.
Responsibilities:
- Serve as the primary technical owner for the Salesforce to Planhat integration
- Design and maintain data syncs, ensuring that health scores, usage data, and customer data flow accurately between systems
- Serve as a technical mentor to junior admins while driving internal process improvements, including standard operating procedures for documentation, deployment workflows, and technical debt management
- Partner closely with cross-functional leadership to translate business requirements into technical roadmaps while managing expectations through Agile delivery
- Design and maintain robust configurations within Kantata and Tackle.io; establish automation standards that bridge the gap between Sales and Post-Sales to reduce manual entry and ensure data integrity
- Provide expert technical support to the Global Customer Success and RevOps teams, troubleshooting complex logic issues within Planhat and ensuring accurate marketplace revenue reporting in Tackle
- Act as a technical advisor for new GTM tooling evaluations, partnering with the GTM Systems Analysis team to assess how new software fits into the existing architecture
- Establish proactive monitoring to identify sync errors while ensuring the GTM stack remains secure, compliant, and optimized for scalable business operations
Requirements:
- 8+ years of experience as a GTM Systems Engineer, Business Systems Administrator, specifically supporting high growth SaaS organizations with 2+ years in a lead or manager role
- Extensive experience managing Professional Services Automation (PSA) and Customer Success (CS) platforms, with a proven track record of building custom integrations, data mappings, and health score logic tied to Salesforce
- A security-first and data integrity mindset applied to the entire GTM ecosystem, with a proven track record of ensuring system architecture remains secure and compliant as an organization scales
- Deep technical knowledge across the Salesforce Core platform, with a sophisticated understanding of Quote-to-Cash workflows
- Deep understanding of APIs (REST, SOAP) and secure integration protocols to facilitate custom connections where native connectors fall short
- Relentlessly pursues fully automated solutions to manual GTM processes, especially regarding the transition from Closed Won in Salesforce to Customer Onboarding
- Ability to diagnose and resolve complex data sync issues between multi directional platforms while maintaining data integrity for Finance and Legal
- Strong interpersonal skills with the ability to work effectively across both technical and functional teams, translating complex logic into business outcomes
- Exceptional attention to detail, particularly regarding revenue data, marketplace transaction records, and compliance
- Experience with Planhat and Kantata is highly preferred
- Hands-on experience with Salesforce CPQ or Revenue Cloud (RCA) is highly preferred