Business Systems Manager - Commercial Enablement & Marketing

Zimmer Biomet is a global medical technology leader dedicated to enhancing patient mobility. The Business Systems Manager – Commercial Enablement & Marketing Technology is responsible for leading strategies and optimizing systems that drive the commercial funnel, partnering with various teams to ensure effective sales enablement and marketing initiatives.

Responsibilities:

• Supporting the front-end commercial funnel, Lead to Opportunity Management
• Partner with Sales and Marketing team for stakeholder engagement and governance with senior leaders
• Partner with Marketing and Digital teams to operationalize multi-channel campaigns and demand generation programs
• Lead the Sales Enablement transformation program, including:
• Replacement of legacy Sales Enablement tools
• Definition of future-state content, training, and enablement capabilities
• Own IT systems and processes responsible for the delivery, support, and enhancement of commercial applications
• Drive continuous improvement based on: Business outcomes and KPIs
• Collaborate with Architecture, Security, and Global IT teams to ensure
• Manage project budgets related to commercial systems and initiatives
• Oversee internal and external resources supporting delivery and operations
• Ensure effective allocation of resources to maximize business impact

Requirements:

• Bachelor's degree with 6+ years of relevant experience; or equivalent combination of education and experience
• 5+ years of experience in IT, Business Systems, or Commercial Applications roles
• Proven experience supporting Marketing, Sales Enablement, or Sales Operations functions
• Experience leading enterprise platform implementations or transformations (e.g., CRM, enablement platforms, marketing technologies)
• Experience managing cross-functional teams and stakeholders in a matrixed environment
• Strong understanding of commercial processes, digital marketing, and sales workflows
• Experience with Sales Enablement platforms (e.g., Highspot, Seismic)
• Experience with Salesforce
• Experience with marketing automation and digital campaign tools
• Strong business acumen with a focus on commercial outcomes and pipeline impact
• Ability to translate business needs into scalable technology solutions
• Data-driven mindset with strong analytical and problem-solving skills
• Excellent communication and stakeholder management skills
• Proven leadership in delivering complex, cross-functional initiatives
• High degree of ownership, accountability, and execution focus
• Experience in MedTech industries