Business Communications Lead Analyst - Remote

Cigna Healthcare is dedicated to improving the health and vitality of those they serve. They are seeking a Business Communications Lead Analyst responsible for managing internal and external communication planning and execution for various initiatives across Cigna's lines of business that affect providers.

Responsibilities:

• Assess initiatives, outlining dependencies, risks, mitigation options, tactics, timelines, resources, and costs
• Participates in project meetings as a provider communication subject matter expert
• Advises and works alongside leaders and key matrix partners to build optimal provider-focused strategies
• Maintains thorough understanding of business/program goals, objectives, impacts, and processes in order to offer unique provider communication solutions
• Develop and lead internal and external provider communications plans and tactics
• Plan a wide variety of communications such as letters, flyers, quick reference guides, presentations, newsletter articles, emails, FAQs, talking points, etc
• Collaborate with internal partners such as Provider Communications team members to ensure communication development objectives are met
• Ensure all communications and materials are consistent with the Cigna text standards, brand and culture, and meet national and state legal and regulatory requirements
• Manage mail list and communication review to secure required sign-offs
• Manage multiple projects simultaneously
• Perform other duties as assigned or identified

Requirements:

• High School Diploma required
• Bachelor's degree in communications, marketing or related discipline or equivalent work experience
• 5+ years of experience in health care communications or a related field
• Broad business knowledge of the health care services industry
• Experience developing communication plans and collaterals
• Experience evaluating business objectives and audience's needs to develop communications plans and appropriate tactics
• Strong project management, communication, and presentation skills
• Strong writing and proofreading skills
• Ability to connect people to work together to get things done
• Ability to work independently and proactively, using critical thinking and problem-solving skills
• Ability to prioritize multiple projects in a fast-paced environment to meet deadlines
• Strong business acumen
• Strong peer and senior leader relationship management skills to foster collaboration, value others' perspectives, negotiate, influence, and gain support and buy-in
• Proficiency in Microsoft Office applications