Lead Product Designer, Bluebook Platform

The College Board is a mission-driven, not-for-profit organization dedicated to excellence in education, and they are seeking a Lead Product Designer for their Scoring and Reporting Platform. In this role, you will lead product design initiatives, collaborating closely with cross-functional teams to create meaningful and scalable digital experiences that align with user needs and business goals.

Responsibilities:

• Lead product discovery using design thinking to frame complex problems and uncover opportunities in education ecosystems
• Use systems thinking to connect user experiences across products, teams, and services
• Plan and conduct generative, formative, and evaluative research to shape product vision and direction, employing methods such as user interviews, contextual inquiry, usability testing, and surveys as appropriate
• Facilitate cross-functional workshops and co-creation sessions to build alignment and uncover user insights
• Translate qualitative and quantitative data into actionable insights
• Influence roadmap decisions by connecting user needs with business goals and organizational mission
• Champion user-centered, ethical, and inclusive design throughout the product development lifecycle
• Use storytelling and design communication to build understanding and support across stakeholders
• Work closely with product and engineering teams and oversee the translation of concepts into detailed, production-ready designs, creating artifacts such as user flows, sitemaps, wireframes, prototypes, and high-fidelity UI design
• Ensure consistency and scalability across the design team through the thoughtful application and contribution to design systems
• Design for responsive, mobile-first environments across web and native mobile platforms
• Lead usability testing, A/B tests, and QA reviews to validate and improve user experiences
• Ensure experiences meet accessibility standards and inclusive design best practices
• Write and test content using plain language to improve clarity and comprehension
• Explore new tools, including generative AI, to support ideation and prototyping, and facilitate their adoption
• Serve as the design lead on cross-functional teams, aligning product, engineering, and research
• Identify patterns across product teams and align experience strategy at the platform or ecosystem level
• Translate design decisions into detailed specs and collaborate on implementation with developers
• Contribute to product planning, roadmap development, and prioritization with a design perspective
• Present research, concepts, and design work clearly and persuasively to peers and stakeholders
• Partner with design leadership to evolve team practices, tooling, and ways of working
• Contribute to the evolution of College Board’s design standards, practices, and design system components
• Provide design direction and feedback to peers to elevate the quality, coherence, and impact of design work across teams
• Stay current with tools, trends, and design practices—and share knowledge with the team
• Support design culture through critiques, lunch & learns, and internal community-building
• Participate in hiring and onboarding to help grow a diverse and collaborative design team

Requirements:

• A portfolio showcasing your ability to lead complex product design efforts from strategy through implementation
• 7+ years of experience in product design, with 2+ years in a leadership or mentorship role
• Experience designing for complex, content-rich web and mobile applications in cross-functional product environments
• Mastery of user-centered design, with strength in systems thinking, design strategy, and problem framing
• Excellent skills in research planning, synthesis, and facilitation, with a strong ability to turn insights into strategic direction
• Strong visual and interaction design skills, with fluency in tools like Figma, Miro, and Dovetail
• A deep understanding of design systems, accessibility standards, and responsive design practices
• Ability to navigate technical conversations, collaborating with engineers to deliver high-quality, feasible solutions
• Excellent storytelling and communication skills, with the ability to influence across disciplines and levels
• A passion for inclusive, ethical, and accessible design, and a commitment to design's role in educational equity
• A growth mindset—you're self-motivated, curious, and always looking to improve your craft and impact
• Willingness to travel 3–5 times per year to College Board offices or user sites
• Authorization to work in the United States