Content Project Manager

Wiley is a company that transforms knowledge into impact through innovative solutions. The Content Project Manager oversees the development and maintenance of interactive web-native learning content for STEM college courses, coordinating projects from inception to delivery while managing communication across teams and stakeholders.

Responsibilities:

• Works with a variety of projects, including single-author or team-based projects, maintenance of existing material, and special projects as needed
• Oversees zyBooks projects from initial market research and product definition through final implementation and delivery, plus ongoing improvements
• May drive team efforts to define project requirements, goals, and deliverable schedules
• Manages the content development and review process, ensuring quality at every stage
• Manages work and relationships among internal teams, external authors, contributors, and vendors, as needed
• Collaborates with internal teams and institutional customers in partnerships to create custom courses, with an agile and responsive approach
• Serves as a hub for communication and status updates for projects being managed, keeping all stakeholders informed and engaged
• Schedules and leads team meetings, and participates in cross-functional team meetings
• Tracks project progress, reports on key metrics, and takes initiative to address projects that are going off track
• Upholds zyBooks standards and processes for content development
• Looks for opportunities to improve existing processes and define new ways of completing work
• Coordinates work with marketing, sales, engineering, and operations
• Manages access, training, and support for internal and external contributors to ensure they can utilize tools and processes for authoring and project management
• Monitors project risks and issues, and uses judgment to address or escalate them, as needed

Requirements:

• Excellent verbal and written communication skills
• Proactive, organized, highly motivated and responsive
• Ability to manage change in projects and still meet goals
• Demonstrates good judgment in problem solving and communication
• Comfortable with leading meetings and acting as a facilitator for team decision making
• Experience working effectively in a matrixed, cross-functional organization
• Basic to intermediate web and computer application usage
• Familiarity with digital publishing standards and processes
• Bachelor's degree in a relevant field or 2+ years of equivalent work experience
• Understanding of Agile methodology
• Experience with XML, MathML and/or LaTeX is a big plus
• Familiarity or background in math, data science, IT or computer science fields is a plus
• PMP or CAPM preferred