SmithRx is a rapidly growing, venture-backed Health-Tech company dedicated to transforming the Pharmacy Benefit Management sector. As the Director of Project Management, you will architect the Operational Operating System and evolve the Project Management function to drive strategic outcomes across the enterprise.
Responsibilities:
- Define and enforce a unified Stage-Gate process (e.g., Intake → Discovery → Alignment → Execution → Post-Launch)
- Ensure clear entry/exit criteria and decision frameworks at each gate to minimize "scope churn" and rework
- Ensure every project in the portfolio is accurately mapped to Company OKRs with a robust risk mitigation plan
- Surface critical trade-offs regarding cost, timing, and complexity to enable senior leadership to make high-durability decisions
- Maintain 100% data integrity across all initiatives, providing a "single source of truth."
- Translate data from 50+ concurrent workstreams into bi-weekly, high-intensity ELT reports that facilitate rapid decision-making
- Partner with Finance and Data Analytics to transition manual tracking into real-time, automated visualization tools (e.g., Smartsheet, Jira, or Atlas)
- Lead and mentor a team of project managers, establishing a culture of "Extreme Ownership" and execution excellence
- Train Product, Engineering, and Operations teams on effective project management discipline and Stage-Gate rigors
- Lead retrospectives to identify "information dark spots" and delivery bottlenecks, driving lean improvements across the organization
- Improve predictability, speed, and quality of project delivery
- Drive accountability across teams for timelines, deliverables, and outcomes
- Lead retrospectives and continuous improvement efforts
- Optimize tools (e.g., Smartsheet) to support scalable execution
Requirements:
- 10+ years of project management experience, with significant experience in Directive or Enterprise PMO (EPMO) environment
- Demonstrated success leading innovation pipelines and stage gate processes
- Experience operating in ambiguous, fast-changing environments with shifting priorities
- Proven ability to drive cross-functional alignment and decision-making without direct authority
- Strong ability to translate complexity into clear, actionable insights for leadership
- Experience building or scaling PMO functions and improving organizational capability
- Expertise in project management tools
- Lean / Continuous Improvement experience
- Experience with async reporting models to reduce meeting overhead
- Familiarity with healthcare-specific OKRs and operational excellence (OpEx)