VP, Privileged Access Management (PAM) Engineer - Delinea Secret Server

Synchrony is a leading financial services company, and they are seeking a highly skilled PAM Engineer to manage and enhance their privileged access management infrastructure. This role involves installing, configuring, and maintaining PAM platforms while providing technical leadership and strategic support across the PAM program.

Responsibilities:

• Install, configure, and maintain Delinea Secret Server, Server Suite, platform components, and Delinea Just Enough Privilege (JEP)
• Integrate various IT systems, applications, and network devices with the PAM vault, including databases and ServiceNow
• Support the management, vaulting, and rotation of privileged credentials across integrated platforms
• Work with out-of-the-box PAM integrations and customize where necessary to meet business requirements
• Troubleshoot PAM system issues, perform root cause analysis, and implement timely resolutions
• Manage and submit firewall requests related to PAM system connectivity and functionality
• Collaborate with network, security, and application teams to ensure seamless PAM integration and compliance
• Provide on-call support for PAM system availability, promptly responding to incidents and outages
• Monitor PAM system health, apply patches and upgrades, and optimize performance
• Document system configurations, integrations, procedures, and incident resolution reports
• Serve as a technical leader for PAM engineering, providing guidance, oversight, and technical direction to engineers supporting Delinea platforms and integrations
• Partner with security leadership and stakeholders to support the PAM strategic vision, roadmap planning, and prioritization of enhancements aligned to enterprise risk reduction and business needs
• Lead design and review of complex PAM solutions, including architecture decisions, patterns/standards, and integration approaches across infrastructure and applications
• Drive standardization and operational maturity (e.g., onboarding patterns, credential rotation standards, JEP policy conventions, break-glass processes, and audit readiness)
• Identify opportunities for automation and self-service, improving onboarding speed, reducing manual effort, and increasing reliability (e.g., workflow integrations with ServiceNow, scripting, API-based automation)
• Lead or support major initiatives such as platform upgrades, migrations, new capability rollouts, and resilience improvements (HA/DR, monitoring strategy, capacity planning)
• Provide technical mentorship through code/config reviews, troubleshooting support, knowledge sharing, and development of runbooks and engineering playbooks
• Own and improve key operational outcomes such as SLA/SLO performance, incident reduction, root cause remediation, and continuous improvement backlog management
• Support security and compliance needs by ensuring PAM implementations meet policy requirements and are prepared for audit and reporting expectations
• Perform other duties and/or special projects as assigned

Requirements:

• Proven experience with Delinea Secret Server, Server Suite, Delinea Just Enough Privilege (JEP), and related PAM platforms
• Hands-on experience integrating diverse solutions (databases, ServiceNow, network devices) with PAM vaults
• Strong knowledge of privileged credential lifecycle management and security best practices
• Demonstrated ability to provide technical leadership (leading designs, mentoring engineers, setting standards, influencing decisions)
• Experience driving or supporting roadmap planning, cross-team prioritization, and execution of complex technical initiatives
• Familiarity with out-of-the-box PAM integrations and customization capabilities
• Experience managing firewall requests and collaborating with infrastructure teams
• Willingness and availability to participate in on-call rotations for after-hours support
• Excellent troubleshooting, problem-solving, and communication skills
• Ability to work effectively across technical teams and stakeholders
• Ability and flexibility to travel for business as required