Eng Flanders Group, Inc. is a fully remote company focused on providing technology and accounting services for the real estate management industry. They are seeking a Project Manager who will be responsible for implementing software applications and accounting solutions for real estate clients, providing technical support, and training on various property management software systems.
Responsibilities:
- Project manage and take a hands-on approach to implementing property management and accounting software, perform system analyses, assess client needs and do best practices reviews, provide technical support and data fixes, build workflows and provide end-user training
- Prepare project plans and budgets
- Project manage from handoff through completion
- Communicate with clients to provide progress and cost status
- Troubleshoot and problem solve technical and non-technical software application issues
- Assist clients with software issues
- Serve as a virtual help desk to our clients and internal staff
- Draft and maintain instructional documentation as needed
- Coordinate and complement consulting activities with the Programming and Accounting departments
- Perform the above duties excellently and maintain a high client satisfaction rate
- Establish and communicate service value across the organization and marketplace
- Identify key clients who will provide references and testimonials
- Demonstrate and communicate the company’s mission and values
Requirements:
- Bachelor's degree in Computer Science, Information Technology, Business Administration, Accounting or similar
- Minimum 5 years experience in property management software implementation
- Successful track record in project management and implementing property management software systems
- Knowledge of property management software systems such as Yardi Voyager, Yardi Elevate, Yardi Breeze, and/or Appfolio
- Knowledge of Generally Accepted Accounting Principles (GAAP)
- Business knowledge in property management services and market verticals such as: Residential, commercial, and related verticals, Maintenance/facility management, job cost, budgeting and forecasting, valuation procure to pay, investment management, fixed assets
- Experience in Microsoft Excel for project management and organization
- Experience in other MS Office products
- Positive attitude
- Relationship builder
- Clear and concise oral and written communication
- Well organized with good time management
- Fast learner
- Team player
- Flexible
- Reliable
- Problem solver
- Patient and tolerant
- Professional conduct and presentation
- Certifications such as Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or other software methodologies like Agile, Scrum
- Knowledge of Yardi legacy products such as Genesis, Enterprise, Classic, etc
- Other property management products such as Realpage, ResMan, MRI Software and/or Entrata will be considered as well
- Be familiar with a wide range of property management, accounting and database processes such as: Commercial lease administration, Common Area Maintenance (CAM) recoveries, Retail sales tracking and overage rent calculations, Balance sheet reconciliations, Cash versus accrual accounting, Bank reconciliations, Accounts receivable and security deposit tie out, Residential workflows including Gross Potential Rent (GPR) reporting, Financial analytics with basic customization, Extract, transform, and load (ETL) processes and tools, Yardi's YSR reporting