Customer Service Representative - Data Information Processor - US Remote

Motorola Solutions is a global leader in providing technologies that enhance safety for communities. They are seeking a detail-oriented Customer Service Processor to manage client assignments, process requests, and handle a high volume of calls in a remote environment.

Responsibilities:

• Administrate over acceptance of assignments from client/lenders
• Process the assignments, processing the completion of services, and release of lender asset, upon execution of service
• Process client/agent requests while managing a high call volume
• Work within multiple systems and utilize client/lender databases to execute specific lender requirements
• Work in upwards of 15 different tabs between multiple screens
• Provide excellent customer service skills
• Work independently as well as within a team
• Communicate effectively
• Process release of vehicles, and track auction pick ups
• Follow through and ownership of work to completion required

Requirements:

• MUST have over 1 Year of REMOTE work experience
• Minimum 2 years of customer service experience
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
• High multi-tasking environment
• Experience handling escalations
• Work within multiple systems
• Utilize client/lender databases, if applies, to execute specific lender requirements
• Work in upwards of 15 different tabs between multiple screens
• Excellent customer service skills
• Ability to work independently as well as within a team
• Excellent communication skills
• Process release of vehicles, and track auction pick ups
• Follow through and ownership of work to completion required
• 40 wpm minimum
• Must be able to handle multitasking on a computer with multiple screens
• Previous collection, repossession or automotive industry experience preferred
• It is preferred that candidate have previously worked in a remote environment