Implementation Project Manager (Remote)

HALO is a global leader in branded merchandise, uniform programs, and recognition and incentive solutions. The Implementation Project Manager will lead external clients in implementing technical program solutions and ensure on-time and on-budget delivery while collaborating with various stakeholders.

Responsibilities:

• Owns the overall scope, schedule, risk assessment of program implementations
• Ensures on time and on budget delivery
• Collaborates with cross-departmental stakeholders to ensure milestones are met by keeping team focused and accountable
• Builds strong relationships with external stakeholders through clear, concise, and consistent communication
• Understanding and ability to communicate technical details to both clients and internal stakeholders
• Collect project assets and information from end users and cross functional teams to upload/configure into systems accurately and timely
• Identifies, recommends, and creates process documentation for internal resources and end users
• Organize, execute and recap internal meetings and client conversations to set action items and upcoming deliverables
• Communicates project status to upper management on a regular weekly cadence
• Relies on extensive experience and judgment to plan and accomplish goals
• Develops solutions to a variety of problems of moderate scope and complexity; refers to policies and best practices for guidance

Requirements:

• Bachelor's degree (B.A.) from a four-year college or university in communications, business or a related field, or the equivalent combination of education and experience
• 2+ years related experience with managing mid-level to large projects
• Experience managing projects related to eCommerce is highly desirable
• Proficiency in Microsoft Office Products; including Outlook, Word, Excel, PowerPoint, SharePoint, OneDrive, OneNote
• Able to understand technical details and clearly communicate between the client and technical resources
• Excellent written and verbal communication skills
• Experience composing executive-level communication
• Proven ability to provide outstanding customer service for internal and external clients
• Demonstrated ability to work in a collaborative team environment with a dynamic range of people
• Detail oriented, with strong organizational skills to manage continuous change
• Flexible and adaptive with a positive 'can do' attitude
• Ability to make independent decisions with little supervision while managing resources prudently
• Ability to deal with sensitive situations with tact and proper judgment under pressure
• Able to effectively provide, receive, and respond positively to constructive feedback
• Ability to proactively seek out information, training, and other resources needed to facilitate continual professional development necessary to be successful in this position
• Proven ability to work independently and take ownership, responsibility, and the initiative to complete tasks on a timely basis
• Regular and predictable attendance is an essential function of this position
• Confluence and JIRA proficiency is preferred
• Smartsheet proficiency is preferred