Twin HealthRemote
Principal Product Manager, Consumer Experiences
United States of America
Full Time
2 weeks ago
$195,000 - $225,000 USD
H1B Sponsor Likely
Key skills
Product ManagementConsumer-facing mobile product developmentSubscriptionpayment systemsConsumer monetizationData analysisUsability testingBehavioral analysisProduct requirements documentationUser experience designAILeadershipUsability Testing
About this role
Twin Health is a company dedicated to improving and preventing chronic metabolic diseases through AI Digital Twin technology. The Principal Product Manager will own the strategy and execution for consumer-facing experiences, designing in-app journeys that enhance member engagement and health outcomes.
Responsibilities:
- Own the strategy and execution for Twin’s next generation of consumer-facing experiences
- You will design and ship end-to-end in-app journeys that: gather rich context about our members, set up personalized care plans, and deliver nutrition and activity insights that drive measurable health outcomes
- You’ll define the roadmap, ship quickly, run bold experiments, and scale what works across app, chat, voice, and AI-generated surfaces
- Lead discovery through interviews, usability testing, diary studies, and behavioral analysis
- Synthesize qualitative and quantitative insights into clear product decisions and narratives
- Build shared understanding of member needs across Product, Design, and Engineering
- Own critical consumer journeys from first touch through ongoing engagement
- Deliver consumer-grade experiences across mobile, web, chat, and voice
- Move ideas from concept → prototype → experiment → launch with urgency and quality
- Define input and output metrics tied to member behavior and health outcomes
- Build quarterly plans with clear hypotheses and success criteria
- Ship improvements weekly and iterate based on data, not opinions
- Write crisp PRDs, UX briefs, and acceptance criteria
- Partner tightly with Design, Engineering, and QA to reduce ambiguity and increase velocity
- Tell the story: why this, why now, what we learned, what changed
- Communicate progress and tradeoffs clearly to cross-functional partners and leadership
- Translate insights into the next set of bets on the roadmap
Requirements:
- 7+ years of Product Management experience (or equivalent impact)
- 3+ years owning consumer-facing mobile end to end
- Experience with subscriptions, payments, or consumer monetization