Enterprise Project Manager

ModMed is a company focused on modernizing the healthcare experience through innovative software solutions. As an Enterprise Project Manager, you will lead complex customer implementations, ensuring a seamless onboarding process for large-scale healthcare organizations while collaborating with internal teams and managing project risks and finances.

Responsibilities:

• Lead the initiation, planning, execution, and closing of enterprise-level implementations, ensuring a seamless transition from Sales handoff to 'Go-Live' and ultimate handoff to Support/Customer Success
• Manage large-scale project workstreams including technical configuration, data conversion, 3rd-party integrations (interoperability), and specialized clinical workflow training
• Establish and lead project steering committees; facilitate high-stakes meetings with client C-suite (COO, CTO, CIO, CEO) to align on KPIs and success criteria
• Act as the point of contact and bridge across Sales, Product, Engineering, and Training teams to resolve bottlenecks and ensure resource alignment
• Follow and contribute to the EPMO playbook by identifying systemic gaps and implementing process improvements that reduce 'Time-to-Value.'
• Proactively identify and resolve high-impact risks; develop contingency plans for complex data migrations or change-management resistance within client organizations
• Rigorously manage project scope and budgets, ensuring high-quality delivery while maintaining the profitability of the professional services engagement

Requirements:

• 5–10+ years of project management experience, with an emphasis on SaaS implementation or Enterprise Professional Services
• Deep understanding of the HealthTech landscape (EHR, PM, RCM) is a significant plus
• Familiarity with clinical workflows and regulatory requirements (HIPAA, MIPS/MACRA) is highly valued
• Proven ability to work cross-functionally and influence stakeholders without direct authority
• PMP Certification is highly preferred
• Mastery of Agile, Waterfall, and Hybrid methodologies
• Expertise in enterprise PM tools (e.g., Smartsheet, Jira, Salesforce, Cloud Coach)
• Bachelor's degree required
• Elite verbal and written communication skills; ability to distill complex technical hurdles into clear, actionable updates for executive leadership
• Master's degree or equivalent experience in Business or Healthcare Administration preferred