Product Development Program Manager - Product Operations

Celigo is a modern Integration and Automation Platform (iPaaS) on a mission to simplify how companies integrate and optimize processes. They are seeking a highly organized Program Manager to strengthen alignment and operational discipline across their product development organization, facilitating key alignment sessions and supporting teams through the product lifecycle.

Responsibilities:

• Facilitate and operationalize key alignment sessions across the product lifecycle, including discovery alignment, triad syncs, Epic readiness reviews, and post-launch evaluations
• Prepare structured agendas aligned to the current stage of work and ensure each session results in clear decisions and next steps
• Proactively surface risks, dependencies, and misalignments early, coordinating across Product, Design, and Engineering to maintain momentum
• Ensure ideas, initiatives, epics, and stories move through the lifecycle in a consistent and intentional manner
• Provide visibility into overall initiative health across discovery, funded delivery, and post-launch impact
• Partner closely with Product Operations leadership to operationalize and reinforce the product operating model, identifying friction and strengthening execution discipline
• Support teams in consistently applying the defined lifecycle model, reinforcing clarity around expectations and sequencing
• Build and interpret dashboards and reports that reflect system health, translating insights into actions that improve focus and predictability
• Build trusted relationships with Product Managers, Designers, and Engineering Leads across domains
• Act as a unifying presence across teams, promoting clarity, alignment, and structured collaboration
• Provide concise, audience-appropriate updates to leadership, clearly highlighting risks, tradeoffs, and dependencies
• Model operational rigor and strong cross-functional coordination, helping elevate the maturity of the product organization

Requirements:

• 5–10 years of experience in program or lifecycle management within a B2B SaaS product organization
• Bachelor's degree in a technical or relevant field (or equivalent practical experience)
• Strong understanding of modern product development practices (e.g., dual-track discovery & delivery, double-diamond, triad collaboration)
• Solid grasp of the full product development lifecycle (PDLC), including discovery, funding alignment, delivery, and post-launch evaluation
• Hands-on experience with Jira and Jira Product Discovery
• Demonstrated experience coordinating complex, cross-team initiatives in shared-resource environments
• Technical fluency in SaaS and web application environments; able to engage credibly with engineering and architecture discussions
• Experience operationalizing and strengthening product operating models within scaling organizations
• Experience working in environments with shared engineering pools and cross-team dependencies
• Experience supporting globally distributed product teams (e.g., US/India collaboration)
• Familiarity with microservices or platform-based architectures
• Experience working within or closely alongside a Product Operations function
• Ability to facilitate cross-functional alignment across Product, Engineering, and Design — particularly during ambiguity and early-stage shaping
• Skilled stakeholder manager who can influence without authority, build consensus, and diplomatically surface gaps
• Strong organizational discipline — meticulous in tracking decisions, risks, dependencies, and follow-through
• Strong written and verbal communication skills, with the ability to synthesize complexity clearly