Skysoft Inc. is seeking a Technical Product Manager to oversee the Order to Cash process and manage various project management tasks. The role involves configuring merchant accounts, managing ASIN setups, and collaborating with cross-functional teams to ensure project completion and quality assurance.
Responsibilities:
- Configure and maintain merchant account setups
- Manage ASIN setup and product catalog
- Create and localize Standard Operating Procedures (SOPs) for various geographic markets
- Create, audit and maintain Jira tickets for IFT team
- Collaborate with cross-functional teams to ensure project completion
- Create and maintain standard operating procedures for Kuiper operational support teams
- Develop and maintain internal IFT team supporting documentation such as RACI, risk reports, etc
- Help source data and other Amazon resources to accelerate contract negotiation for carrier contracts for return shipping negotiate carrier contracts for return shipping
- Develop and maintain test cases for platform functionality
- Execute functional and user acceptance testing
- Document and compile test evidence for stakeholder review
- Implement automation solutions for routine testing procedure