Salesforce Development Manager

H.W. Kaufman Group is a powerful global network of companies dedicated to shaping the future of insurance. The Salesforce Development Manager leads IT personnel responsible for Salesforce systems and provides guidance on multiple projects while ensuring compliance with business needs.

Responsibilities:

• Lead a team of Information Technology professionals that are responsible for the development, implementation, and maintenance of business applications systems
• Provide guidance and leadership to the team as they lead multiple projects and provide service to internal business customers on a timely manner
• Communicate with various Information Technology teams and business unit management to keep everyone up to date on the status of all activities thus ensuring that the business specifications are met and delivered on time
• Provide technical, strategic, and tactical consultation to internal business customers
• Ensure compliance with applicable federal, state, and local laws and regulations
• Prepares time and cost estimates
• Reviews and evaluates work and prepares performance reports
• Consults with IT teams to coordinate activities
• Works with third party vendors that provide both customer and internally facing applications and services
• Ensures software release quality and that customer expectations and milestones are met, provides options/workarounds when issues are encountered; escalates when required
• Adheres to all SDLC requirements, PMO standards, and incident management processes and procedures

Requirements:

• Bachelor's degree in computer science, Business Administration, or related field plus 7 years of experience (as described below) is preferred – OR - 10 years of comparable work experience
• 7+ years of experience developing Salesforce Applications
• 5+ years of leading application development or maintenance programs
• 3+ years leading Information Technology professionals
• Exhibits strong experience with DevOps process including git, branching strategies, deployments
• Strong understanding of technology and business process
• Ability in interpreting customer business needs and translating them into application and operational requirements
• Strong proficiency with both Agile and Waterfall/SDLC methodologies
• Ability to deliver presentations of complex information to a variety of audiences
• Able to plan requests, project charters and provide updates for managers, directors, and executives
• OmniStudio/Vlocity and/or Insurance Industry experience is a plus
• Salesforce Application Development Certifications are preferred
• Prior functional experience as a software developer, business analyst, and/or project manager