Field Operations Engineer

Tomorrow.io is transforming how the world understands and acts on weather. They are seeking a Field Operations Engineer to support the deployment, operation, and maintenance of their weather systems across multiple international sites.

Responsibilities:

• Lead and execute on-site technical challenges during global operations
• Manage the deployment, installation, calibration, operation, and disassembly of weather systems
• Ensure technical readiness and uptime before, during, and after events
• Support field logistics, including transporting equipment, setup coordination, and on-site troubleshooting
• Serve as an on-site point of contact during field activities reflecting the field-centric nature of the job
• Work cross-functionally with engineering, product, and meteorology teams to define configurations and integrations, and bring resolution to customer projects
• Support customer discussions, clarify system capabilities, and document solution designs
• Ensure deployed systems meet technical, operational, and customer needs
• Represent Tomorrow.io in the field with professionalism, precision, and technical excellence

Requirements:

• 3+ years of experience working in an Enterprise SaaS, B2B, customer-facing role
• Hands-on experience with weather systems, such as weather stations, radars, or environmental monitoring equipment
• Valid international driver's license (or ability to obtain one), and comfort managing travel logistics and equipment transport
• Willingness and ability to travel internationally at a significant frequency throughout the year (approximately ~70%)
• Hands-on, practical mindset, able to solve complex issues in dynamic conditions
• Ability to design solutions involving hardware, software, and data flows
• Strong troubleshooting and decision-making skills in dynamic environments
• Proven teamwork and coordination skills for working alongside a small field team
• Clear communication and customer-facing technical presentation abilities
• Independent, proactive, and resourceful, someone who gets things done
• Lift, carry, and move equipment (including items over 40 lbs)
• Assemble and disassemble weather stations and related hardware
• Operate in outdoor environments (including heights) and varying weather conditions
• Reliable/practical access to a major international airport strongly preferred