Technical Writer (Maximo)/ Business System Analyst

Amer Technology, Inc is seeking a Technical Writer and Business Systems Analyst to support the newly integrated Maximo system. This role focuses on creating and maintaining user manuals, job aids, and training materials while serving as a liaison between technical teams and end-users.

Responsibilities:

• Function as a Business Systems Analyst with a focus on technical writing and end-user documentation in support of the Maximo system
• Partner closely with technical teams and business stakeholders to translate system functionality, workflows, and processes into clear, user-friendly documentation
• Serve as a liaison between technical staff and end-users to support system adoption and effective use of Maximo
• Create and maintain user manuals, job aids, process documentation, and training materials to support business operations

Requirements:

• Four or more years of experience in business systems analysis, technical writing, or documentation development
• Experience creating user manuals, training materials, or process documentation for enterprise systems
• A degree in business, computer science, information systems, communications, or related field may substitute for required experience per guidelines
• Experience with Maximo
• Candidates must have independent, unrestricted authorization to work in the United States
• Strong ability to translate technical concepts into user-friendly documentation
• Knowledge of business process mapping and documentation standards
• Understanding of ERP or Work Management systems (Maximo required)
• Strong written and verbal communication skills
• Ability to organize and present information clearly for non-technical audiences
• Experience supporting system implementations or upgrades
• Familiarity with technical documentation tools (e.g., SharePoint, Confluence, or similar platforms)
• Technical Writer: 6 years
• Maximo: 2 years
• creating user manuals, training materials: 4 years