Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The HR Business Partner Solutions Associate will support the Institutional Securities Group (ISG) clients by providing operational and administrative support across various HR processes and collaborating with HR colleagues to enhance efficiency and the employee experience.
Responsibilities:
- Provide high‑quality operational and administrative support to ISG HR Business Partners across cyclical and ad‑hoc HR processes, including performance management, promotion, compensation, relocation, offboarding, and professional development
- Ownership of workday transactions, reporting, audits, and accurate maintenance of employee data and documentation
- Serve as a secondary point of contact for employees and managers on day‑to‑day HR inquiries, delivering timely, accurate guidance on policies including mobility and immigration questions, leave processing, and employment verifications
- Partner with global and regional HR colleagues, Employee Solutions peers, and product leads to deliver consistent, high‑quality services
- Project manage planned and ad‑hoc activities for HR Business Partner teams, including coordination of logistics, and communications, and provide dedicated coverage during peak periods, and high‑volume cycles to ensure continuity of service
- Manage shared mailboxes and Ask HR queues, ensuring requests are tracked to completion, systems are updated accurately, and service metrics are maintained and reported to stakeholders
- Proactively identify process improvement opportunities, trends, and potential risks through day‑to‑day operational work; escalate issues as appropriate and provide proactive guidance to enhance efficiency and the employee experience