Remote Principal Project Manager

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most. The Remote Principal Project Manager is responsible for defining and optimizing project management frameworks while leading process improvements across the organization.

Responsibilities:

• Design, implement, and govern a standardized, scalable project management methodology (e.g., Agile, Waterfall, Hybrid) that is tailored to our organization's needs and ensures consistency, predictability, and quality in project delivery
• Act as the lead subject matter expert in process improvement
• Conduct comprehensive analysis of current business processes to identify inefficiencies, bottlenecks, and opportunities for automation and optimization
• Develop, implement, maintain and report on the capacity of the IT organization to intake work, prioritize it, and report on demand for those resources
• Lead the change management initiatives required to ensure the successful adoption of new project management methodologies and optimized business processes across all departments
• Lead multiple complex, enterprise-wide initiatives with significant financial and operational impact
• Serve as a senior-level mentor and coach to project managers and operational teams
• Define and track key performance indicators (KPIs) for both project health and process efficiency
• Evaluate, select, and optimize project management and business process management (BPM) software and tools to support our methodologies and improve overall efficiency
• Partner with senior leaders and stakeholders across the organization to align project and process optimization initiatives with strategic business goals
• Proactively identify and address risks related to project execution and process failures
• Foster a culture of continuous improvement by promoting lean principles, data-driven decision-making, and a proactive approach to identifying and solving problems

Requirements:

• 10+ years of progressive experience in a combination of project management, process improvement, information technology, and business analysis roles, with a minimum of 5 years in a principal or leadership capacity
• PMP (Project Management Professional) and/or other relevant certifications (e.g., Lean Six Sigma Black Belt, Agile, Scrum Master) are required
• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field
• Deep expertise in process mapping, data analysis, and the use of process improvement methodologies (e.g., Lean, Six Sigma, Kaizen)
• Exceptional leadership, communication, and interpersonal skills with a proven ability to influence and drive organizational change without direct authority
• Proven ability to develop and execute a strategic vision for project and process management that aligns with and supports business growth
• Strong analytical and problem-solving skills with a meticulous attention to detail
• Advanced proficiency with project management software (e.g., Jira, Asana, Microsoft Project) and process mapping tools (e.g., Visio, Lucidchart)
• Master's degree preferred
• Experience with FreshService or ServiceNow