Ciena is a global leader in high-speed connectivity committed to a people-first approach. The Technical Sales Engineer will act as a trusted advisor to Tier 1 service provider customers, creating network designs and technical proposals to support sales efforts and win new business.
Responsibilities:
- Act as a trusted technical advisor to service provider customers, building durable, value‑based relationships
- Collaborate closely with Account Managers to translate customer requirements into solution designs using Ciena’s portfolio – hardware, software and services
- Deliver compelling, yet clear and easy to follow technical presentations and demonstrations that communicate both technical capabilities and business value
- Maintain strong awareness of market trends and portfolio evolution to articulate differentiated value
- Create quotes, engineering documentation, BOMs and templates for customer quotes using Excel and other tools
Requirements:
- Highly motivated, with strong interpersonal skills excellent presentation/communication skills and ability to handle competing priorities
- Strong knowledge of the Ciena portfolio including RLS, Waveserver, Navigator, Planner Plus and SAOS
- Must be able to create optical network designs using Planner Plus
- Strong technical leadership skills with the ability to influence stakeholders to deliver objectives
- Strong written and verbal communication, proven record of presenting technical solutions to all levels
- Technical background in optical networking, including network engineering and sales engineering roles
- Deep understanding of service provider optical networking trends such as pluggable optics and the impact of AI on service provider networks
- Bachelor's degree in engineering
- Minimum 5 years experience in Sales Engineering or working at a Tier 1 service provider / Architectural experience with Service Providers
- Must be in Dallas, TX three or more days per week without the need for travel
- Familiarity with 4G and 5G wireless networking, xRAN and front/mid/backhaul network systems
- Familiarity with automation, analytics, and AI usage in networking operations
- Industry certifications would be a plus