Technical Sales Engineer focused on Tier 1 Service Provider Customer

Ciena is a global leader in high-speed connectivity committed to a people-first approach. The Technical Sales Engineer will act as a trusted advisor to Tier 1 service provider customers, creating network designs and technical proposals to support sales efforts and win new business.

Responsibilities:

• Act as a trusted technical advisor to service provider customers, building durable, value‑based relationships
• Collaborate closely with Account Managers to translate customer requirements into solution designs using Ciena’s portfolio – hardware, software and services
• Deliver compelling, yet clear and easy to follow technical presentations and demonstrations that communicate both technical capabilities and business value
• Maintain strong awareness of market trends and portfolio evolution to articulate differentiated value
• Create quotes, engineering documentation, BOMs and templates for customer quotes using Excel and other tools

Requirements:

• Highly motivated, with strong interpersonal skills excellent presentation/communication skills and ability to handle competing priorities
• Strong knowledge of the Ciena portfolio including RLS, Waveserver, Navigator, Planner Plus and SAOS
• Must be able to create optical network designs using Planner Plus
• Strong technical leadership skills with the ability to influence stakeholders to deliver objectives
• Strong written and verbal communication, proven record of presenting technical solutions to all levels
• Technical background in optical networking, including network engineering and sales engineering roles
• Deep understanding of service provider optical networking trends such as pluggable optics and the impact of AI on service provider networks
• Bachelor's degree in engineering
• Minimum 5 years experience in Sales Engineering or working at a Tier 1 service provider / Architectural experience with Service Providers
• Must be in Dallas, TX three or more days per week without the need for travel
• Familiarity with 4G and 5G wireless networking, xRAN and front/mid/backhaul network systems
• Familiarity with automation, analytics, and AI usage in networking operations
• Industry certifications would be a plus