SUMMARY

Seeking an Oracle Procurement Cloud (Direct Procurement) support professional to provide post-production (Operate) L2/L3 functional support stabilizing requisition-to-PO and direct-material buying flows, resolving production issues, and improving runbooks/monitoring in line with the Operate JD pattern in the attached file.

RESPONSIBILITIES

• Provide L2/L3 production support for Oracle Procurement Cloud (incident triage, defect resolution, RCA, recurrence prevention).
  Support direct procurement operations: requisitions, POs, agreements/blankets, sourcing-to-purchasing handoffs, and receiving transactions.
  Troubleshoot end-to-end STP issues across Procurement, Receiving, Payables, and Supplier/Portal interactions.
  Support approvals, controls, and role-based security impacting buying and PO processing.
  Monitor/support integrations and data loads (FBDI/APIs/OIC or middleware): job monitoring, error resolution, reprocessing.
  Maintain runbooks/SOPs/knowledge articles; support controlled production changes and Oracle quarterly update testing/validation.

REQUIREMENTS

,

5+ years Oracle Procurement Cloud experience with hands-on production support.
Strong understanding of STP and requisition-to-purchase lifecycle; solid stakeholder communication/documentation.
Experience troubleshooting integrations and transaction flows across procurement and payables.

Preferred / Nice-to-Have
Direct materials procurement experience (manufacturing/supply chain context), supplier onboarding/master-data synchronization.
ITIL + ServiceNow/Jira; OTBI/BI Publisher validation exposure.

What Success Looks Like
Reduced procurement disruptions via faster triage/RCA and improved integration monitoring; documented runbooks for core direct procurement scenarios.

Skills;- Oracle Cloud, Oracle Procurement Cloud.