Senior Business Development Manager, Workers’ Compensation

United Musculoskeletal Partners is seeking a Senior Business Development Manager for Workers’ Compensation who will collaborate with leadership to execute strategic growth initiatives. This role is responsible for building referral relationships and driving measurable growth across Workers’ Compensation programs while ensuring alignment with the organization’s vision.

Responsibilities:

• Lead the Workers’ Compensation and PI marketing strategy and growth initiatives for the organization
• Analyzes volume trends to identify opportunities and drive new business growth
• Develop, manage and expand relationships with existing referral sources and identify opportunities for deeper integration
• Utilize data-driven strategies to increase practice presence and market penetration within Workers’ Compensation and PI programs
• Conduct in-depth client and prospect needs assessments and develop comprehensive solution proposals
• Analyze assigned territories and accounts to identify performance gaps and implement targeted growth strategies
• Prospect, identify, and develop new referral relationships with attorneys, employers, adjusters and other key stakeholders
• Build and maintain strong relationships to retain, renew and grow existing accounts
• Lead the development and implementation of specialty programs to support referral growth
• Identify and resolve referral account issues to ensure satisfaction throughout the sales and service delivery process
• Monitor satisfaction of patients, referral sources, and other customers
• Network and represent the organization at community events, committees and professional conferences
• Coordinate and support professional development opportunities and community outreach initiatives
• Review month-end practice performance reports including new patient volumes, revenues and new panels
• Prepare and present monthly performance reports to leadership
• Communicate plans, progress and outcomes clearly to team members and leadership
• Ensure all meetings, activities and events are accurately documented in Salesforce
• Manage the creation and development of marketing materials, promotional items and other resources supporting the Workers’ Compensation and PI program
• Contribute to a high-performing, growth-focused culture aligned with profitability and organizational objectives

Requirements:

• Bachelor's degree or commensurate experience
• Minimum 7 years relevant experience in a consultative sales role, with additional core skills of communication, interpersonal relationships and negotiation
• Ability to track, trend and understand data relevant to growth and opportunity
• Driven and self-motivated with the ability to perform at a high level working autonomously when needed
• Understanding of business data/outcomes and experience using data to support/refute hypotheses, build strategies and guide actions
• Technically literate with computer proficiency with Microsoft Office, CRM platform(s) and EMRs
• A client service mentality – you understand that we exist to support and deliver for the practices that are part of UMP
• Passion and infectious enthusiasm for the brand you represent
• Healthcare and sales experience preferred, with an understanding of managed care, reimbursement dynamics (payor strategy)