Optum is a global organization that delivers care aided by technology to improve health outcomes. They are seeking a Data Analyst to support enterprise-wide marketing measurement, attribution, and performance reporting, translating complex data into actionable insights that drive business growth.
Responsibilities:
- Serve as a key analytics partner for the Customer Data Platform (CDP), supporting reporting, insight generation, and business adoption
- Partner with marketing and business stakeholders to understand objectives, define requirements, and deliver analytics solutions that support decision-making
- Lead discovery sessions to capture business questions, data needs, and success metrics for dashboards and analytical deliverables
- Gather, document, and analyze business requirements across multiple channels and customer touchpoints
- Perform data exploration and analysis to identify trends, risks, and opportunities related to campaign effectiveness, engagement, and conversion
- Translate analytical findings into clear, actionable insights and recommendations for both technical and non-technical audiences
- Identify and assess new and existing data sources needed to meet evolving business and reporting needs
- Develop a strong understanding of data structures, limitations, and dependencies, asking the right questions to ensure high-quality outcomes
- Collaborate with Advanced Analytics partners to support predictive models and advanced measurement efforts, as needed
- Manage large and complex datasets to support campaign measurement and reporting
- Partner with marketing teams to ensure accurate campaign tracking across online and offline channels
- Monitor key performance metrics and operational processes to proactively identify issues or anomalies and coordinate timely resolution
- Contribute to the ongoing standardization of metrics, reporting frameworks, and self-service dashboards
Requirements:
- 2+ years of applied data analysis experience, including the ability to frame insights into compelling stories for business stakeholders
- Experience working with B2B, customer-level, campaign, or engagement data in a marketing or analytics context
- Experience with marketing analytics platforms and tools, including Adobe Customer Data Platform (CDP), Marketo, Eloqua, and visualization tools such as Power BI, Tableau, or DOMO
- Proficiency with data analysis and querying tools such as Excel and SQL
- Results driven mindset with the ability to operate effectively in a dynamic, evolving environment
- Solid organizational skills with the ability to manage multiple priorities and deliverables
- Comfort working in ambiguous problem spaces with limited upfront definition
- Experience working across multiple technologies, datasets, and analytics tools
- Strategic and creative problem‑solving skills, with the ability to think holistically while executing tactically
- Proactive mindset with the ability to identify issues early and act decisively with minimal oversight
- Solid verbal and written communication skills, with attention to detail
- Ability to collaborate effectively across marketing, analytics, and technology teams