Remote Customer Service Representative

Foundever is a global leader in the customer experience (CX) industry, seeking a Customer Service Representative to support a major financial provider in the U.S. The role involves providing exceptional service in an inbound call center environment, with a focus on maintaining a quiet workspace and participating in training.

Responsibilities:

• Support one of the largest financial providers in the U.S. — no cold calling required
• Work in an inbound call center environment in the comfort of your own home
• Participate in paid training that will help prepare you for the launch of this new career
• Maintain a distraction-free and quiet workspace during training and work hours
• Deliver exceptional customer service
• Assess situations and develop empathetic solutions
• Navigate system tools to search for answers & information

Requirements:

• Must be at least 18 years old
• High school diploma or GED equivalent required
• 1 year of relevant work experience
• Open availability during operating hours a must!
• Professional customer service aptitude is essential