Product Manager

Inspired Thinking Group (ITG) is seeking a Product Manager – Commerce Engine who will own a defined area of the Commerce Engine platform, driving product discovery and delivery. The role involves collaborating with customers and cross-functional teams to identify opportunities and ensure alignment with long-term product strategy while balancing short-term delivery with long-term product health.

Responsibilities:

• Own problem discovery and validation within your product area
• Conduct customer interviews, stakeholder sessions, and market research to identify opportunities
• Develop and test product hypotheses using data and user feedback
• Contribute to product strategy and roadmap definition
• Define success metrics and measure product outcomes post-release
• Own and maintain the Commerce Engine product backlog
• Translate roadmap initiatives into epics, features, and user stories with clear acceptance criteria
• Prioritize work across new features, enhancements, and technical initiatives
• Lead sprint planning, backlog refinement, demos, and release coordination
• Ensure solutions are aligned to validated customer needs and business outcomes
• Balance feature delivery with platform stability and long-term sustainability
• Partner with Engineering on effort sizing, trade-offs, and release planning
• Work closely with Engineering, QA, DevOps, and UX to deliver scalable, high-quality solutions
• Act as the voice of the customer in product decisions
• Align with Product Leadership on roadmap priorities and strategic direction
• Coordinate across teams to manage dependencies and integrated releases
• Support discovery sessions and solution validation discussions
• Translate stakeholder needs into clearly defined, execution-ready work

Requirements:

• Bachelor's degree in Business, Technology, or related field highly preferred
• 5–8 years of experience as a Product Manager (or Product Owner with strong discovery responsibilities) in Agile SaaS environments
• Experience working within multi-team or scaled Agile delivery models
• Experience delivering integration-heavy, API-driven platforms
• Background in enterprise software or complex workflow-based systems
• Experience supporting live production platforms with high reliability standards
• Strong product thinking with the ability to balance user needs, business goals, and technical constraints
• Experience with product discovery (customer interviews, problem validation, hypothesis testing)
• Excellent prioritization and decision-making capabilities
• Strong backlog management and requirements definition
• Clear communication across technical and non-technical stakeholders
• Ability to operate effectively in fast-paced, evolving environments
• Experience with Jira, Azure DevOps, or similar tools
• Experience in ecommerce, retail technology, MarTech, or promotional systems preferred
• Familiarity with automation, workflow tooling, or print/digital production systems preferred
• Experience in platform modernization or enterprise system migration initiatives preferred
• Familiarity with AI-augmented development environments and workflows preferred