Senior Lead Business Analyst, Commercial Strategy

Lumen Technologies connects the world by igniting business growth through data and applications. The Senior Lead Business Analyst is responsible for developing insights and transforming Lumen's commercial strategy into actionable tactics to drive sales and revenue results.

Responsibilities:

• Synthesize complex information to into clear insights, and executive‑ and field-ready materials
• Lead the creation of sales strategies, frameworks and motions to bring forward to customer facing teams
• Lead structured analyses across funnel health, conversion, coverage, productivity, and program effectiveness—moving beyond reporting to clearly identify root causes, risks, and actionable levers for improvement
• Lead high‑visibility initiatives with rigor and accountability
• Plan and execute complex, multi‑stakeholder workstreams with disciplined project management owning timelines, dependencies, deliverables, and outcomes to ensure on‑time, in‑full delivery
• In other words, lead the implementation of your recommendations: take the actions or ensure the actions are taken, then follow through lifecycle
• Influence decisions at the Senior Leadership Team level and motivate action in the field
• Ensure on-time and in-full fulfillment of all deliverables
• Develop, communicate, and execute on project plans
• Measurable results
• Responsible not only for delivery, but also for measurability of results tracking to Acceleration & Growth Team KPIs
• Cross-team collaboration
• Align existing and new Lumen programs with our end-to-end sales and support methodology
• Drive integration of AGT initiatives to ensure consistency and adoption across teams
• Partnership
• Serve as a trusted thought partner to commercial leaders
• Act as a strategic advisor to senior leaders by anticipating questions, pressure‑testing assumptions, and bringing structured thinking, data‑backed perspectives, and pragmatic recommendations to ambiguous or rapidly evolving business challenges

Requirements:

• Bachelor's degree required, MBA or equivalent preferred
• At least 5 years of experience in management consulting, finance, telecommunications, sales or customer success, corporate strategy, or product
• Proven success building and running commercial programs
• Data analytics skills with demonstrated track record required
• Advanced PowerPoint and Excel
• Ability to translate data into insights, and insights into action
• Proven ability to formulate, communicate, and execute strategy
• Demonstrated ability to connect relationally with both technical and line of business executives
• An innovative thinker who is creative in solving problems and bringing opportunities for growth
• Ability to analyze information, ask questions and gain insights that lead to strategic answers
• Well versed in all business functions, including CS, sales, marketing, finance, revenue operations, and IT
• Enjoys ambiguity and can define a path forward regardless of roadblocks or challenges
• Executive presentation skills essential including strong PowerPoint and verbal communication
• Conversant in common Lumen systems, tools, and processes
• data science background and tools (SQL, Python, PowerBI, Palantir, Databricks, etc.)