Key skills
Health Information Exchange (HIE) platform supportSystem health monitoringInterface troubleshootingSystem upgradespatchingHL7CCDFHIRData feed validationTestingproduction deployment coordinationCollaboration with datasecurityinfrastructure teamsOracle
About this role
NetSuite is a part of Oracle, which provides innovative solutions in data and cloud services. The Systems Engineer for Health Information Exchange (HIE) will support the HIE platform and infrastructure, ensuring system reliability and secure data exchange while collaborating with a senior engineer and other teams.
Responsibilities:
- Support day-to-day operations of the Health Information Exchange (HIE) platform and related infrastructure
- Monitor system health, performance, and uptime to ensure reliable exchange services
- Troubleshoot interface errors, message failures, and data exchange issues
- Assist with system upgrades, patches, configuration updates, and maintenance activities
- Support interoperability standards including HL7, CCD, and FHIR
- Assist with onboarding new HIE participants and system connections
- Validate inbound and outbound data feeds to ensure accuracy and completeness
- Coordinate testing efforts and support production deployments
- Partner closely with the senior HIE engineer to ensure operational continuity
- Provide cross-training and backup support to reduce single-point-of-failure risk
- Collaborate with data, security, and infrastructure teams to maintain compliance and secure data exchange
- Support contracted reporting requirements and operational documentation
Requirements:
- 3 to 5+ years of experience in Information Technology
- Ability to read, write, and speak English
- Support day-to-day operations of the HIE platform and infrastructure
- Monitor system health, performance, and uptime
- Troubleshoot interface errors, message failures, and data exchange issues
- Assist with system upgrades, patches, and configuration changes
- Support HL7, CCD, FHIR, and other interoperability standards
- Assist with onboarding new participants and connections
- Validate inbound/outbound data feeds
- Coordinate testing and production deployments
- Partner closely with the existing senior HIE engineer
- Provide cross-training and operational backup coverage
- Collaborate with data, security, and infrastructure teams
- Support contracted reporting requirements and operational documentation