Director of Revenue Operations

TRULEO is building AI-powered agents and investigative tools that help law enforcement agencies solve cold cases and uncover critical leads faster. The Director of Revenue Operations will own and build TRULEO’s entire revenue engine, partnering with leadership to drive revenue across the full lifecycle from first touch through renewal and expansion.

Responsibilities:

• Own the full revenue lifecycle: marketing → sales → closed won → onboarding → renewal → expansion
• Build the operating system that drives predictable, repeatable revenue growth
• Align sales, marketing, and customer success around shared metrics and execution
• Serve as the architect and owner of HubSpot and the broader GTM tech stack
• Design pipelines, lifecycle stages, automation, and reporting infrastructure
• Ensure data integrity, attribution, and full-funnel visibility
• Own pipeline health, deal velocity, and forecasting accuracy
• Build forecasting models and enforce discipline across the sales team
• Provide clear visibility into performance, risks, and opportunities
• Own the flow from closed deal through billing and invoicing
• Ensure contracts, pricing, and invoices are aligned and accurate
• Build scalable processes for deal structuring, approvals, and execution
• Build and manage renewal tracking, workflows, and forecasting
• Create systems to drive expansion revenue and minimize churn
• Partner with customer success to ensure retention and growth
• Own all revenue reporting including pipeline, conversion, and ARR metrics
• Build dashboards and deliver insights that guide leadership decisions
• Establish a single source of truth for the business
• Operationalize partnerships as a revenue channel
• Build systems to track, measure, and scale partnership-driven growth
• Lead initiatives across sales, marketing, product, and customer success
• Drive accountability and execution against aggressive growth targets
• Establish a culture of data-driven decision making and operational excellence