Senior Client Services Manager/Project Manager (Water Reuse)

Brown and Caldwell (BC) is excited to offer a fantastic Senior Client Services Manager/Project Manager opportunity to drive our sales strategy for water reuse engineering and consulting services in the vibrant Southwest US market. This role will collaborate closely with technical leaders, project managers, and marketing teams to shape growth strategies and advance multi-year growth strategies for priority clients.

Responsibilities:

• Define and lead enterprise-level growth strategies for Type I clients
• Shape client business case across multiple service lines and geographies
• Drive expansion into adjacent services and new markets
• Lead large, complex portfolios with significant revenue and risk exposure
• Balance growth, margin, retention, and service diversification
• Partner with executive leadership to calibrate strategic account performance
• Lead mature, multi-disciplinary CSTs with enterprise visibility
• Align Area, Market, and Service Line leadership around unified client strategy
• Develop next-generation CSM talent through active coaching and sponsorship
• Maintain executive-level relationships across the client organization
• Anticipate shifts in political, regulatory, and funding environments
• Position BC as a strategic advisor beyond project delivery
• Serve as Sales Leader for major strategic pursuits
• Influence enterprise resource allocation for key accounts
• Flexibility to adapt and execute various additional assignments based on evolving needs

Requirements:

• Typically, a minimum of 15 years of experience in environmental engineering and consulting industry with progressive responsibilities including marketing and business development
• A bachelor's degree in engineering, science, business, sales, or equivalent experience is required
• Exceptional capability in managing complex client portfolios to deliver sustained revenue growth, margin performance, and service expansion
• Strong executive acumen balancing strategic growth leadership with oversight of quality, risk, and profitability
• Advanced ability to identify, evaluate, and shape high-value business opportunities, including go/no-go decisions and pursuit strategy development
• Proven success serving as Sales Leader on major, strategic proposals
• Exceptional ability to develop, expand, and influence executive-level client relationships
• Advanced skill in translating client business drivers, political dynamics, and market forces into actionable growth strategies
• Demonstrated capability to identify emerging markets, align required capabilities, and mobilize talent to capture new opportunities
• Advanced ability to lead and align multidisciplinary teams around complex business objectives
• Strong working knowledge of governance frameworks, decision-support models, and change leadership practices
• Exceptional strategic planning, engagement, and communication capabilities
• Highly developed facilitation, executive presentation, and negotiation skills
• Advanced risk identification, mitigation, and portfolio management expertise
• Proficiency in leveraging digital solutions, data systems, and AI-enabled tools to enhance client and business performance
• Strong leadership presence with the ability to inspire, influence, and hold teams accountable at multiple organizational levels
• Track record of successfully managing projects, delivering on time and on budget while meeting or exceeding client expectations
• Supporting clients on water reuse projects
• Successful water reuse pursuits
• Service as a senior technical resource for key clients
• Understanding environmental and regulatory drivers for clients and projects
• Technical skills with the ability to articulate ideas and concepts both visually and contextually
• Master's degree in environmental engineering or related field
• Professional Engineer registration in California, Arizona, or Nevada