Automotive Account Manager - OEM Sales (Remote)

Experian is a global data and technology company, powering opportunities for people and businesses around the world. The Automotive Account Manager will oversee a designated portfolio of existing accounts, collaborating with Strategic Account Executives to ensure account retention, promote cross-selling, and identify opportunities for new business development within these accounts.

Responsibilities:

• Build and manage relationships with existing clients by thoroughly researching and understanding their business requirements
• Employ a high-touch approach as the primary client contact and facilitate communication between customers and internal Experian departments
• Collaborate with Account Executives, pricing teams, product support, project managers, and delivery organizations to ensure accurate client deliverables
• Monitor follow-up activities to confirm that they meet client expectations regarding quality control, deadlines, and customer service standards
• Record account activity and maintain the sales opportunity pipeline within Salesforce
• Conduct research to identify client needs and recommend tailored product bundles
• Provide clients with information and education about new and existing projects
• Drive new business opportunities within established relationships through up-selling and cross-selling of additional solution categories
• Receive client orders and requests, evaluate requirements, determine job components and processes, and documents detailed instructions
• Partner with Account Executives to develop and maintain strategic account plans
• Represent Experian Automotive and personal brand to senior executives at partner organizations across North America
• Be a trusted advisor to clients, promoting loyalty and portfolio success
• Ensure clients are well-informed and educated on the effective use of Experian solutions
• Fulfill all requirements, manage client requests, and coordinate internal resources

Requirements:

• Bachelor's Degree or related work experience
• 2+ years of Automotive industry experience
• 2+ years account management experience
• Knowledge with automotive data solutions and processes
• Success with revenue growth and long-term client partnerships
• Experience networking, engaging and collaborating with clients
• Ability to travel if necessary