Director, Product Management

Coursera is one of the largest online learning platforms in the world, aiming to provide universal access to world-class learning. The Director of Product Management will lead a team focusing on enhancing the learner journey by driving product strategy, improving engagement, retention, and overall learner lifetime value through collaboration with cross-functional teams.

Responsibilities:

• Define and drive the product strategy and roadmap for the end-to-end learner journey, from acquisition and onboarding through engagement, completion, and re-engagement
• Lead and develop a team of Product Managers, setting clear priorities tied to activation, engagement, retention, and learner lifetime value
• Own key consumer funnel metrics and identify opportunities to improve conversion, depth of engagement, and long-term retention across web and mobile
• Partner with Engineering, Design, Data, Growth, and Marketing to deliver high-impact, experiment-driven product initiatives
• Establish a rigorous experimentation framework (A/B testing, cohort analysis, behavioral insights) to inform prioritization and investment decisions
• Align cross-functional stakeholders around a clear learner-first vision while ensuring measurable business impact

Requirements:

• 6+ years of product management experience shipping consumer-facing digital products
• 2+ years of experience managing Product Managers or leading cross-functional teams through influence
• Demonstrated history of owning and improving measurable consumer metrics such as activation, engagement, retention, or conversion
• Experience leading cross-functional initiatives with Engineering, Design, and Data partners from strategy through execution
• Experience developing product roadmaps and translating strategy into shipped features at scale
• Background in experimentation methodologies, including A/B testing and data-driven product iteration
• Experience working on consumer marketplace, subscription, or growth-stage technology products
• Experience optimizing multi-step user funnels across web and mobile platforms
• Background in education technology, content platforms, or mission-driven consumer products
• Experience leveraging AI-driven personalization or recommendation systems to improve engagement
• Experience operating in ambiguous, 0-to-1 product environments
• Passion for expanding access to education and improving global learner outcomes