Business Development Manager (Account Executive)

LodgeLink is on a mission to modernize how organizations manage complex workforce travel. As a Business Development Manager (Account Executive), you'll be at the forefront of that mission, building new relationships, unlocking market opportunities, and driving revenue growth across the United States.

Responsibilities:

• Drive net-new pipeline by proactively identifying, researching, and pursuing high-value business opportunities across target verticals
• Conduct discovery calls to uncover client pain points, qualify opportunities, and assess deal potential and timelines
• Deliver compelling, tailored product demonstrations that showcase LodgeLink's platform value and ROI
• Execute outbound prospecting activities including cold outreach, introductory calls, and email campaigns, independently and in collaboration with the assigned Sales Development Representative (SDR)
• Represent LodgeLink at industry conferences, trade shows, and networking events to build brand presence and generate leads
• Maintain accurate, up-to-date records of all pipeline activity, deal stages, forecasting, and next steps in Salesforce
• Act as a mentor and coach for our Sales Development Representatives and Customer Success team, helping them grow their sales skillsets, and driving collaborative success across the team
• Champion the sales processes, helping to set the example and lead change amongst the overall commercial team
• Own and grow assigned accounts - develop strategic relationships that increase LodgeLink's share of each client's total travel spend
• Re-engage dormant accounts with targeted outreach and a compelling value narrative
• Collaborate closely with the Customer Success team to ensure onboarding, adoption, and long-term satisfaction across your book of business
• Act as the voice of the customer internally, surface product feedback, emerging industry trends, and unique client requirements to the broader team
• Coordinate with Customer Service and the Accounts Payable Team on any complex or escalated account needs
• Support collections follow-up with clients where required
• Travel to client sites and industry events as needed to deepen relationships and close opportunities

Requirements:

• 3–5+ years of B2B outside sales experience in a quota-carrying role (Business Development, Account Executive, or similar)
• Demonstrated track record of new customer acquisition; you know how to open doors and close deals
• Ability to rapidly develop expertise in LodgeLink's platform and articulate its value through consultative, insight-driven selling
• Exceptional interpersonal and communication skills; you listen deeply, present confidently, and overcome objections with empathy and evidence
• Background in relationship‑based selling within Workforce/Crew and Extended Stay Travel, and/or experience selling technology and products into Oil & Gas, Rail, and Construction. Comfortable selling a platform, not just a service
• Strong organizational and pipeline management habits; proficiency with Salesforce and MS Office/Microsoft 365
• Comfortable working autonomously in a remote, distributed team environment
• Willingness and ability to travel as required
• This position requires satisfactory completion of a criminal records check and comprehensive Employment & Education Verification prior to employment
• Prior experience in workforce accommodation, crew travel, corporate travel management, or hospitality sales
• Experience working with a Sales Development Representative (SDR) model or pod-based selling structure
• Experience selling into one or more of our core verticals: Oil & Gas, Energy, Telecom, Construction, Mining, Rail, or related industries