Lead Product Manager, Data Platform Experience

Attentive is an AI marketing platform focused on 1:1 personalization, redefining brand and customer connections. The Lead Product Manager for Data Platform Experience will be responsible for transforming the data platform into a user-friendly product experience, ensuring customers can trust and understand their data while collaborating closely with various teams to enhance product usability and transparency.

Responsibilities:

• You’ll lead the transformation of our data platform from invisible infrastructure into a visible, differentiated product experience
• Define how customers are proactively informed of data issues before they impact campaign performance
• Deliver a reimagined UI experience that gives marketers transparent visibility into how their data flows through Attentive’s platform — transforming invisible infrastructure into intuitive, actionable insights
• Partner with Engineering and Design leadership to build scalable customer facing tooling that decreases enterprise customer time-to-value
• Collaborate with Customer Success, GTM, and Support teams to operationalize data transparency, ensuring customers have confidence in the accuracy and reliability of the data powering their campaigns

Requirements:

• 5–7 years of experience in product management, ideally working on platform, data infrastructure, or observability products at a SaaS company
• Built customer-facing products, not just internal systems
• Comfortable engaging deeply with technical concepts — from onsite data collection to event instrumentation and data pipelines to alerting and monitoring systems — and can translate them into clear, user-facing solutions
• Design-minded and care deeply about product usability — instinctively look for ways to simplify, visualize, and clarify how systems work
• Strategic communicator who can drive alignment across Engineering, Design, and GTM teams, balancing user experience goals with platform reliability and scalability
• Data-driven and measure success through adoption, reliability, and user trust, not just feature delivery
• Thrive in ambiguous, cross-functional environments, where success requires connecting technical depth with customer empathy
• Experience with marketing or analytics platforms, or have previously worked on data observability, tagging, or event tracking system