Rocky’s Residents Residential Manager

Salary Range: $25.00 - $27.00 per hour

The Rocky’s Residents Residential Manager plays a critical leadership role in ensuring a safe, structured, and positive residential experience for high school participants in USF’s summer youth programs. This live-in position serves as the primary on-site authority during evening and overnight hours, overseeing residential staff and supporting the well-being of approximately 80–100 student participants.

This role blends student support, operational coordination, and risk management, with a strong emphasis on safety, communication, and staff leadership.

Key Responsibilities:

Student Safety & Supervision:

Serve as the primary on-site authority during evening and overnight hours for residential programs
Ensure the safety, well-being, and accountability of all residential participants
Lead response efforts for medical, behavioral, or emergency situations
Enforce youth protection policies, program expectations, and codes of conduct

Staff Leadership & Support:

Supervise and support a team of approximately 16 residential staff members (e.g., counselors)
Provide guidance to staff on student management, conflict resolution, and best practices
Maintain clear and consistent communication with staff to ensure alignment and coverage

Communication & Coordination:

Serve as a key point of contact for parent/guardian communication as needed
Communicate with university partners (e.g., housing, campus safety, health services) when appropriate
Ensure timely and accurate communication of incidents and updates to program leadership

Incident Management & Documentation:

Document and report incidents, including medical concerns, behavioral issues, and policy violations
Maintain accurate records and logs in accordance with university and youth program policies
Support follow-up actions to ensure resolution and continuous improvement

Residential Experience Support:

Assist with roommate conflicts and student concerns to foster a positive residential environment
Promote a respectful, inclusive, and supportive community for all participants

Work Schedule & Expectations:

Live-in position during program weeks
Primarily evening and overnight hours, with some flexibility based on program needs
On-call responsibility for urgent matters and overnight supervision

Minimum Qualifications:

• Experience working with youth in a camp, educational, or residential setting
• Strong communication and interpersonal skills
• Ability to respond effectively in high-pressure or emergency situations
• Demonstrated leadership experience
   

Preferred Qualifications:

• Experience in residential life, summer camps, or youth programs
• CPR/First Aid certification (or willingness to obtain)
• Background in education, student affairs, or related fields

 

Ideal Candidate: 
The ideal candidate is a proactive and dependable leader who is passionate about working with youth and creating a safe, supportive residential environment. They are calm under pressure, communicate effectively with both staff and families, and are committed to upholding high standards of safety and student care.

Working at USF

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF 

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu.

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check.

Applicants have rights under Federal Employment Laws: 

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law.  The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

Family and Medical Leave Act (FMLA)

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.

Equal Employment Opportunity

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law.  The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.  This job description does not constitute an employment contract.