Pre-Sales Engineer CAD/RMS

Versaterm is a global public safety solutions company focused on improving workflows for public safety agencies. The Pre-Sales Engineer will support the sales organization by delivering technical expertise, conducting solution design, and demonstrating the value of public safety SaaS solutions throughout the sales cycle.

Responsibilities:

• Lead discovery with prospects and customers to deeply understand operational, technical, and regulatory requirements, translating complex needs into well-architected SaaS solutions
• Design and position tailored solutions that align product capabilities with customer business outcomes, compliance obligations, and long-term scalability
• Deliver executive-ready product demonstrations and technical presentations, effectively communicating value to both technical and non-technical stakeholders
• Own and drive proof-of-concept (POC) engagements, including solution configuration, success criteria definition, validation, and risk mitigation
• Act as a strategic partner to Account Executives, shaping deal strategy for complex, high-value opportunities and influencing outcomes through technical leadership
• Lead technical responses to RFPs/RFIs, producing clear, accurate, and differentiated content that addresses customer requirements and competitive positioning
• Serve as a trusted technical and industry advisor to prospects and customers, articulating product capabilities, integration approaches, and measurable business value
• Provide structured, actionable feedback to Product Management, informed by customer interactions, to influence roadmap priorities, feature enhancements, and product direction
• Collaborate with Marketing to develop high-impact technical collateral, customer case studies, and thought leadership content that supports go-to-market efforts
• Partner with Legal, Compliance, and Security teams to ensure solutions meet regulatory and contractual requirements, particularly within public safety and regulated environments
• Maintain expert-level knowledge of the product portfolio, including integrations, APIs, and architectural patterns, serving as a go-to resource across the organization
• Continuously monitor industry trends, competitive dynamics, and emerging technologies in public safety, proactively sharing insights that inform sales strategy and product evolution
• Operate with a high degree of autonomy, owning technical strategy for assigned accounts and opportunities
• Mentor and influence peers through best practices, deal reviews, and knowledge sharing, without formal people management responsibilities
• Recognized internally as a subject matter expert in public safety solutions and complex SaaS deployments

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)
• A minimum of 10 years of related experience with significant experience in pre-sales, solution consulting, or technical sales roles
• Strong technical background in SaaS, cloud solutions, or enterprise software
• Excellent communication and presentation skills, including ability to engage C-level and technical audiences
• Ability to manage multiple priorities in a fast-paced environment
• Compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy
• Successfully pass a comprehensive, fingerprint-based background check
• Obtain and maintain all required security clearances as a condition of employment
• Experience working with public safety agencies or government entities