Lifecycle Marketing Manager (for JustAI customers)

JustAI is a company focused on redefining lifecycle marketing with AI. The Lifecycle Marketing Manager will partner with enterprise customers to design and implement lifecycle marketing strategies, acting as a trusted advisor and driving revenue outcomes through innovative solutions.

Responsibilities:

• Own the Customer Relationship
• Be the primary point of contact for a portfolio of enterprise accounts
• Build deep relationships with lifecycle, growth, and product teams
• Act as a strategic partner, not just support
• Design Lifecycle Strategy (0→1)
• Work with customers to define their lifecycle marketing strategy from scratch
• Map user journeys across email, push, in-app, and more
• Identify high-impact opportunities across activation, engagement, and retention
• Run Lifecycle with AI
• Help customers translate strategy into AI-driven campaigns using JustAI
• Push beyond 'best practices' — experiment with personalization, sequencing, and decisioning at scale
• Move customers from manual campaigns → always-on, self-optimizing systems
• Drive Adoption, Retention, and Expansion
• Monitor performance and identify opportunities to improve outcomes
• Proactively solve problems before they surface — across strategy, execution, or tooling
• Expand usage across new use cases, teams, and channels
• Close the Feedback Loop
• Dive into technical and usability challenges alongside customers
• Bring structured insights back to product and engineering
• Influence roadmap based on real customer needs

Requirements:

• 2–6 years in lifecycle marketing, growth, consulting, or customer success
• Experience working with B2C products or high-scale user journeys
• Design lifecycle journeys across email, push, in-app, etc
• Translate business goals into campaigns, experiments, and systems
• Analyze performance and turn data into clear recommendations
• Communicate complex ideas simply, to both marketers and technical teams
• You're a problem solver first, you don't stop at surface-level answers
• You're AI-forward, excited to use new tools and rethink how marketing gets done
• You naturally push boundaries, not satisfied with incremental improvements
• You operate like a builder, proactive, resourceful, and action-oriented
• You care about outcomes (revenue, engagement), not just activity