Director - Program Manager - Haircare

SharkNinja is a global product design and technology company focused on innovative lifestyle solutions. They are seeking a Director of Program Management to lead a team in driving product development and managing cross-functional project schedules to ensure timely delivery of consumer products.

Responsibilities:

• Collaborate with the VP Product Development and other key executive team members to determine and prioritize business strategies in areas such as:
• Project/team resources – be the gatekeeper, with a constant pulse on where there are organizational/cross-functional gaps or saturation, and make recommendations to ensure teams are set up for success
• Special initiative leadership – beyond creating and commercializing incredible products, the Product Development team is heavily involved in a variety of projects that involve many different areas of SharkNinja; you may be asked to lead or co-lead emerging initiatives to help the company achieve Breakthrough goals
• Roadmap planning – if the VP, Product Development is the CEO of the roadmap, you are the COO – ensuring that the roadmap is on track to be delivered through on-time product schedules, global market acceptance and PO issuance of products, and that forecasts are laddering up to revenue projections
• Continuous improvement - Identify ways to improve SharkNinja’s operational workflow, strengthen cross-functional collaboration, and drive process improvement
• Actively lead, coach, and grow a team of program managers AND assigned set of projects through the following principles:
• Own, drive, and actively facilitate the interaction of cross-functional stakeholders to bring 5-star products to market – specifically through the development of globally aligned schedules, adherence to those schedules. You and your team of program managers should be SETTING THE DRUMBEAT
• Drive daily cadence for cross-functional progress, and actively seek out misalignment
• Ensure delivery of information by the commitment date
• Demand that the cross-functional team is focused on outcomes, not activities
• Constantly lead with a global-first mindset
• Constantly “look around the corner” for project, cost, technical, supply chain, and commercialization risks, and lead the way in developing mitigation plans to ensure products are delivered on time to their respective markets – drive PRODUCTIVE PARANOIA
• Ask the second, third, and fourth order questions
• Take a trust, but verify mindset to information that comes to you
• Take the stance of being the primary DOT CONNECTOR
• Ensure that program schedules are detailed, documented, accessible, and understood
• Partner with supply and demand planning partners to keep a constant pulse on product availability
• Regularly update SharkNinja senior leadership on status, with a bias toward seeking resolution to team swirl
• Be the most curious one on the project team – a trusted advisor who is always in the know

Requirements:

• 10+ years of post-graduate experience desired, with 7+ years of experience in program/project management or product development/management required, preferably at a consumer goods company
• Bachelor's Degree (or equivalent experience) in Engineering, Business, Management, related technical field or a combination of the above
• A “100% on” consumer-first perspective when it comes to introducing new products/processes or improving current products
• A mindset geared toward building AND DRIVING relationships across multi-functional teams, coupled with excellent interpersonal skills
• COMMUNICATING FOR IMPACT, one of SharkNinja's SUCCESS DRIVERS, is immensely critical in this role. Highly-effective communication skills – both written (presentation/email) and face-to-face (ability to host succinct, effective conversations that solve problems and ability to make effective presentations to all levels of management) – are required
• Strong project management skills, with the ability to prioritize effectively, manage multiple projects simultaneously, and stay organized in a fast-paced environment
• A growth mindset: the desire to learn and grow in a passionate environment, and helping your direct reports do the same
• The ability to embrace transparency and shifting priorities while learning from each decision and focusing on the path forward
• The passion and experience to coach and mentor a team of Program Management professionals, with an eye toward enabling career acceleration
• Comfort and flexibility when it comes to change – no two days are the same, and we reserve the right to constantly get smarter